Had a power surge, now both garage door openers and outside key pad won't work. (phone, install)

[oldhousegirl]

Sears Craftsman. Too annoying. Looked this up on the internet, did not find help for this problem. Two remotes, both working fine. Had power surge and now one does not work, nor the outer key pad. Tried a bazillion times to reprogram. What happens is it will program one remote or the other but not both together. As far as the key pad..., nothing. Do not want to call a tech if I don't have to. Replaced batteries.

Saw one suggestion on the internet to get a new remote, but that is not the problem. This is probably something extremely simple that one who knows what they are doing can go blip, blip and be done!! Please help. Thanks.

Older model, about 98 or so. Followed to a T, the directions in the owners manual, no go.

[Charles]

Circuit breakers?
GFIs?

[lifelongMOgal]

I'd throw the breakers to the openers, maybe unplug and re-plug them to the electric socket, and re-set any GFI's that may have been tripped. No reson a remote should have been effected but maybe it is time for a new battery?

[oldhousegirl]

Originally Posted by Charles

Circuit breakers?
GFIs?

Thanks. But if it were the circuit breakers, nothing would work right? I am no electrician by any means!! But one remote IS still working.

[southgeorgia]

fried circuit board in the operator; call your garage door company to fix it. also, have you considered whole-home surge protection? It runs about $500 for basic protection and saves a lot of headaches.

[lifelongMOgal]

Originally Posted by southgeorgia

fried circuit board in the operator; call your garage door company to fix it. also, have you considered whole-home surge protection? It runs about $500 for basic protection and saves a lot of headaches.

I've been curious about that. Is it installed by an electrician between the meter and the main breaker or the kind installed at the meter by the power company? Which is better?

[oldhousegirl]

Originally Posted by southgeorgia

fried circuit board in the operator; call your garage door company to fix it. also, have you considered whole-home surge protection? It runs about $500 for basic protection and saves a lot of headaches.

Hi, would that explain only one remote working? If the board were fried, wouldn't nothing work?

[southgeorgia]

Originally Posted by oldhousegirl

Hi, would that explain only one remote working? If the board were fried, wouldn't nothing work?

not necessarily.

Originally Posted by lifelongMOgal

I've been curious about that. Is it installed by an electrician between the meter and the main breaker or the kind installed at the meter by the power company? Which is better?

Some power companies install surge protection that plugs in between the meter and jaws, but mostly they're installed by electricians @ the main breaker.

I can't tell you that one is particularly better than the other; it depends on the quality of the components used and the rating of the surge protection.

Typically we install a module inside your panel or main disconnect w/ LED's drilled into the face so you can monitor it. Also you'll want phone line and cable/sat/antenna surge protection.