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Old 09-27-2010, 12:44 PM
 
Location: Pearland, TX
3,333 posts, read 9,167,452 times
Reputation: 2341

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So we moved into SCR in June and yesterday I received a nice (good paper) Homeowner Bill of Rights from our HOA manager. Very nice paper with a response card titled "How Are We Doing"? Now I'm all for giving feedback, but what were they thinking when they sent this solicitation of feedback and I have to pay for the postage to send it back? WTF?

In response, I sent an email to the President of the HOA management firm indicating to her that I thought that was a bit ballsy and that her response rate would skyrocket if they'd pay for their own solicitation responses.

Ronnie
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Old 09-27-2010, 12:52 PM
 
1,211 posts, read 3,554,550 times
Reputation: 1593
D'oh. You're paying the postage either way.
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Old 09-27-2010, 01:14 PM
 
Location: Pearland, TX
3,333 posts, read 9,167,452 times
Reputation: 2341
Quote:
Originally Posted by RCH99 View Post
D'oh. You're paying the postage either way.

My point exactly. It's included in my $850 per year.
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Old 09-27-2010, 01:29 PM
 
115 posts, read 396,302 times
Reputation: 116
You're missing the point. Most HOAs do not want feedback from homeowners because feedbacks are usually negatives anyway. By them receiving your feedback means that they are obligated to "change" and HOAs do not want to change unless the HOAs get the benefit, not the homeowners. By not paying for return postage just tells you that they are not too eager to receive them, but at least they can say that they sent out the form, giving you the impression that they really care, which they do not. I know because I know someone who works for an HOA.
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Old 09-27-2010, 09:34 PM
 
239 posts, read 638,627 times
Reputation: 349
15% is considered a good rate of return for any mailed solicitation. Even if you doubled that, pre-paid postage would still mean that your HOA would be throwing 70% of the postage down the drain. Given that level of waste, as a homeowner, I'd far prefer to pay for my own stamp and thank my lucky stars that my HOA didn't spend on predictable waste like that.

Moreover, anyone who doesn't think that standing up to have his or her opinion counted is worth buying a 28 cent stamp... is probably right about the value of their opinion and should perhaps best keep it to themselves.
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Old 09-28-2010, 07:44 AM
 
Location: Pearland, TX
3,333 posts, read 9,167,452 times
Reputation: 2341
Quote:
Originally Posted by GettaClue View Post
15% is considered a good rate of return for any mailed solicitation. Even if you doubled that, pre-paid postage would still mean that your HOA would be throwing 70% of the postage down the drain. Given that level of waste, as a homeowner, I'd far prefer to pay for my own stamp and thank my lucky stars that my HOA didn't spend on predictable waste like that.

Moreover, anyone who doesn't think that standing up to have his or her opinion counted is worth buying a 28 cent stamp... is probably right about the value of their opinion and should perhaps best keep it to themselves.
Speaking of getting a clue.....
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