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Old 02-22-2011, 07:06 PM
 
834 posts, read 2,513,677 times
Reputation: 523

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Can I complain about my mail carrier to USPS? How to? It’s a lady that wears glasses and often you see her squint her eyes trying to read the letters to where they are supposed to go. I often get other people’s mail and then become their personal mailperson or have to send it back to USPS. Today I left a package for her to pick up (I requested a package pickup) and all she did was drop in my mailbox the pickup slip that clearly states in the carrier instructions to return to supervisor and not leave with customer. Now I have to make this into an errand to a fully booked schedule to the USPS office tomorrow (they are soooo slow at the USPS office) to have my package sent. With Monday being a holiday and today being missed, my package is well delayed as it is.

Last edited by Houston_2010; 02-22-2011 at 07:29 PM.. Reason: small font
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Old 02-22-2011, 07:20 PM
 
1,211 posts, read 3,302,521 times
Reputation: 1590
FedEx
UPS

USPS blows. Not new news.
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Old 02-22-2011, 07:43 PM
 
1,627 posts, read 3,026,568 times
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I'd guess she's part of a union and couldn't get fired if she lit your packages on fire. Good luck though.
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Old 02-23-2011, 06:19 AM
 
Location: Spring, TX
460 posts, read 2,311,649 times
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Default why not use the Priority Mail boxes?

don't know what's in your package, or how big, but unless it's ginormous or needs special handling (rare), why aren't you using the Priority Mail boxes and buying your postage from the APC (Automated Postal Center) machine in the lobby? You can add delivery confirmation, insurance, in short, you can do everything you can do with a human clerk. I do this all the time. Visit the PO on your schedule, 24 hours/day, and leave the box in the bin to mail.
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Old 02-23-2011, 07:40 AM
 
Location: Charleston Sc and Western NC
9,274 posts, read 24,893,190 times
Reputation: 4711
Quote:
Originally Posted by Houston_2010 View Post
Can I complain about my mail carrier to USPS? How to? It’s a lady that wears glasses and often you see her squint her eyes trying to read the letters to where they are supposed to go. I often get other people’s mail and then become their personal mailperson or have to send it back to USPS. Today I left a package for her to pick up (I requested a package pickup) and all she did was drop in my mailbox the pickup slip that clearly states in the carrier instructions to return to supervisor and not leave with customer. Now I have to make this into an errand to a fully booked schedule to the USPS office tomorrow (they are soooo slow at the USPS office) to have my package sent. With Monday being a holiday and today being missed, my package is well delayed as it is.

I don't see why you couldn't contact the Postmaster at your local station. Sorry you are having problems. We adore out neighborhood mailman,he knows everyone by name,even the dogs, and waves as he walks by. But I guess it's hit and miss with these guys.

Hey at least you have package pickup at the house and don't have to deal with the community boxes with no service.
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Old 02-23-2011, 07:55 AM
 
17,739 posts, read 11,086,461 times
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You can certainly call the postmaster at your local zip code. Too bad about your carrier. Perhaps she needs new glasses. Ours is great. Trouble is when she stops a few minutes to chat with neighbors, her buzzer goes off, telling her to get moving. How's that for big brother watching over your shoulder?
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Old 02-23-2011, 08:19 AM
 
Location: Surfside Beach, Texas
217 posts, read 605,244 times
Reputation: 196
we also have a wonderful mail carrier in Surfside Beach. of course we are a small community, but even when the forwarding addresses expire, she still gets the mail to you. and for the flaky people who don't put in forwarding addresses - once the power bill comes to your new address, the rest of your mail starts showing up!
it is going to be a sad day when the usps is gone. i think a .44 cent stamp to send a letter is still one of the best deals around. i love e-mail and i love my computer, but a hand-written letter to someone makes them feel special. (just my opinion)
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Old 02-23-2011, 08:27 AM
 
834 posts, read 2,513,677 times
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Thanks everyone for your responses. I am aware of the Automatic Post Center but I have Stamps.com where I can just print my postage here and request a package pick-up, removing the need to drive to post office at all. I need to take care of a few things so I will go and see if I can talk to someone. In the other house I lived (4 blocks down) the mail carrier would be different every now and then but at least my packages were picked up when requested. Unfortunately, our address is in the last leg of their schedule - they stop by between 5 and 6pm so I rarely see them.
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Old 02-23-2011, 11:15 AM
 
Location: Heights
594 posts, read 1,156,092 times
Reputation: 462
Ug. I'm sorry you're going through this. We have a bad postal carrier right now- we've missed lots of timely mail (birthday cards, invites, etc) but after calling the supervisor at the PO, they magically show up (some even months later). We've complained over and over and they are well aware this guy is a problem but he's still on the route.

We're moving so that takes care of our issue but I wish you luck with pursuing it with the PO.
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Old 02-23-2011, 01:45 PM
 
Location: Spring, TX
460 posts, read 2,311,649 times
Reputation: 383
Quote:
Originally Posted by Houston_2010 View Post
Thanks everyone for your responses. I am aware of the Automatic Post Center but I have Stamps.com where I can just print my postage here and request a package pick-up, removing the need to drive to post office at all. I need to take care of a few things so I will go and see if I can talk to someone. In the other house I lived (4 blocks down) the mail carrier would be different every now and then but at least my packages were picked up when requested. Unfortunately, our address is in the last leg of their schedule - they stop by between 5 and 6pm so I rarely see them.
Sounds like you've worked yourself into a situation where the only good solution is to fix your mail carrier. That's too bad. But good luck!
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