03-26-2014, 10:39 AM
2,513 posts, read
2,787,791 times
Reputation: 1739
So about a week before we closed on our house in Inspiration point, I called comcast to try and get service at the house. The nice lady on the phone said she had to put in a service availability request ticket. Two days later she called back and said service was available. I told her emphaticallys several times that the tap was two houses down and no cable had been sent from the tap to the house. She said that shouldn't be a problem.
03-26-2014, 01:23 PM
Location: Huntsville, AL
230 posts, read
387,989 times
Reputation: 234
One of Comcast's many problems is their layered service department...they will send out someone who will determine exactly what you already know and have told them before they actually send someone else out to fix the problem. The only way you can get them to actually do anything remotely close to what you want is to go into their Max Luther officer and raise hell. Not pleasant, but it works. Sort of. Sometimes.
03-26-2014, 03:32 PM
458 posts, read
616,934 times
Reputation: 472
Yes, setting up internet at a new construction is a pain. First they send a guy out to make sure your house exists. Then they send a guy out to run a cable from the sidewalk to the side of your house. Then they send a guy out to plug in a modem. Pretty ridiculous.
03-26-2014, 06:37 PM
Location: mid south
353 posts, read
1,000,780 times
Reputation: 293
The service tech should have done the drop when he came out...(I work for Comcast as a tech). Did he say why he didn't or couldn't? Have far is the tap from your house?
03-27-2014, 09:52 AM
2,513 posts, read
2,787,791 times
Reputation: 1739
Quote:
Originally Posted by
Why_Am_I_Here
The service tech should have done the drop when he came out...(I work for Comcast as a tech). Did he say why he didn't or couldn't? Have far is the tap from your house?
The Tap is 2 houses down. One house is just a lot, nothing. Then the next house. The tap sits on the other side of the driveway of this house. Maybe 200 feet? The problem is the guy said he couldn't run the line over from that tap because of the driveway.
03-27-2014, 12:16 PM
1,268 posts, read
2,055,827 times
Reputation: 901
Quote:
Originally Posted by
NoleFanHSV
The Tap is 2 houses down. One house is just a lot, nothing. Then the next house. The tap sits on the other side of the driveway of this house. Maybe 200 feet? The problem is the guy said he couldn't run the line over from that tap because of the driveway.
That's a pretty lame excuse he is using that a driveway is keeping your house from being run.
03-27-2014, 12:32 PM
2,451 posts, read
3,212,669 times
Reputation: 4313
Quote:
Originally Posted by
Maya Blue
That's a pretty lame excuse he is using that a driveway is keeping your house from being run.
Would you want a cable strung across your driveway? It probably would be pretty hard on the cable if it was being run over on a regular basis, too.
03-27-2014, 01:01 PM
1,268 posts, read
2,055,827 times
Reputation: 901
Quote:
Originally Posted by
djmaxwell
Would you want a cable strung across your driveway? It probably would be pretty hard on the cable if it was being run over on a regular basis, too.
They have very capable tools that run the cable under a driveway. This should not even be an excuse.
03-27-2014, 01:27 PM
2,451 posts, read
3,212,669 times
Reputation: 4313
Quote:
Originally Posted by
Maya Blue
They have very capable tools that run the cable under a driveway. This should not even be an excuse.
The service installer most likely didn't have those tools. In order to bury that cable, all of the utilities need to be marked, etc. It isn't something that the installer is going to be able to do.
03-27-2014, 01:29 PM
2,513 posts, read
2,787,791 times
Reputation: 1739
Quote:
Originally Posted by
Maya Blue
They have very capable tools that run the cable under a driveway. This should not even be an excuse.
True, and that might be what they end up doing. BUT, thats the job of their subcontractor, not the service guy. All he's allowed to do at most is run a cable from the tap to the house, put a box on, fix up the outlets and verify service. At least thats what I'm gathering. Even at that, then he has to get a work order to bury/trench the line from the tap to the house.
In Florida, everything was just from the pole to the top of the house. Since all the utilities are buried, it makes it harder I think.
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Travel time to work - 60 to 89 minutes (%)
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Average household size
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Occupied housing units (%)
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1996 Presidential Elections Results (%) - Democratic Party (Clinton)
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Educational Attainment - No schooling completed (%)
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School Enrollment - Nursery, preschool (%)
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Median number of rooms in houses and condos
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Urban houses (%)
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Mortgage status - with mortgage (%)
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Geographical mobility - Same house 1 year ago (%)
Geographical mobility - Moved within same county (%)
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Place of birth - Born in state of residence (%)
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Housing units in structures - 1, detached (%)
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Housing units in structures - 20 to 49 (%)
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Housing units in structures - Mobile home (%)
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House/condo owner moved in on average (years ago)
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Year householder moved into unit - Moved in 1999 to March 2000 (%)
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Means of transportation to work - Drove car alone (%)
Means of transportation to work - Carpooled (%)
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Most Common Industries - Agriculture, forestry, fishing and hunting, and mining (%)
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Most Common Occupations - Farming, fishing, and forestry occupations (%)
Most Common Occupations - Construction and extraction occupations (%)
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People in Group quarters - Nursing homes (%)
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People in Group quarters - Schools, hospitals, or wards for the mentally retarded (%)
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People in Group quarters - Institutions for the deaf (%)
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People in Group quarters - Orthopedic wards and institutions for the physically handicapped (%)
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People in Group quarters - Type of juvenile institution unknown (%)
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People in Group quarters - College dormitories (includes college quarters off campus) (%)
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People in Group quarters - On base (%)
People in Group quarters - Barracks, unaccompanied personnel housing (UPH), (Enlisted/Officer), ;and similar group living quarters for military personnel (%)
People in Group quarters - Transient quarters for temporary residents (%)
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Residents speaking English at home (%)
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Class of Workers - Employee of private company (%)
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Class of Workers - Private not-for-profit wage and salary workers (%)
Class of Workers - Local government workers (%)
Class of Workers - State government workers (%)
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Class of Workers - Self-employed workers in own not incorporated business and Unpaid family workers (%)
House heating fuel used in houses and condos - Utility gas (%)
House heating fuel used in houses and condos - Bottled, tank, or LP gas (%)
House heating fuel used in houses and condos - Electricity (%)
House heating fuel used in houses and condos - Fuel oil, kerosene, etc. (%)
House heating fuel used in houses and condos - Coal or coke (%)
House heating fuel used in houses and condos - Wood (%)
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House heating fuel used in houses and condos - No fuel used (%)
House heating fuel used in apartments - Utility gas (%)
House heating fuel used in apartments - Bottled, tank, or LP gas (%)
House heating fuel used in apartments - Electricity (%)
House heating fuel used in apartments - Fuel oil, kerosene, etc. (%)
House heating fuel used in apartments - Coal or coke (%)
House heating fuel used in apartments - Wood (%)
House heating fuel used in apartments - Solar energy (%)
House heating fuel used in apartments - Other fuel (%)
House heating fuel used in apartments - No fuel used (%)
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Fatal accidents locations in 2009
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Alcohol use - Average days/month drinking alcohol
Alcohol use - Average drinks/week
Alcohol use - Average days/year people drink much
Audiometry - Average condition of hearing (%)
Audiometry - People that can hear a whisper from across a quiet room (%)
Audiometry - People that can hear normal voice from across a quiet room (%)
Audiometry - Ears ringing, roaring, buzzing (%)
Audiometry - Had a job exposure to loud noise (%)
Audiometry - Had off-work exposure to loud noise (%)
Blood Pressure & Cholesterol - Has high blood pressure (%)
Blood Pressure & Cholesterol - Checking blood pressure at home (%)
Blood Pressure & Cholesterol - Frequently checking blood cholesterol (%)
Blood Pressure & Cholesterol - Has high cholesterol level (%)
Consumer Behavior - Money monthly spent on food at supermarket/grocery store
Consumer Behavior - Money monthly spent on food at other stores
Consumer Behavior - Money monthly spent on eating out
Consumer Behavior - Money monthly spent on carryout/delivered foods
Consumer Behavior - Income spent on food at supermarket/grocery store (%)
Consumer Behavior - Income spent on food at other stores (%)
Consumer Behavior - Income spent on eating out (%)
Consumer Behavior - Income spent on carryout/delivered foods (%)
Current Health Status - General health condition (%)
Current Health Status - Blood donors (%)
Current Health Status - Has blood ever tested for HIV virus (%)
Current Health Status - Left-handed people (%)
Dermatology - People using sunscreen (%)
Diabetes - Diabetics (%)
Diabetes - Had a blood test for high blood sugar (%)
Diabetes - People taking insulin (%)
Diet Behavior & Nutrition - Diet health (%)
Diet Behavior & Nutrition - Milk product consumption (# of products/month)
Diet Behavior & Nutrition - Meals not home prepared (#/week)
Diet Behavior & Nutrition - Meals from fast food or pizza place (#/week)
Diet Behavior & Nutrition - Ready-to-eat foods (#/month)
Diet Behavior & Nutrition - Frozen meals/pizza (#/month)
Drug Use - People that ever used marijuana or hashish (%)
Drug Use - Ever used hard drugs (%)
Drug Use - Ever used any form of cocaine (%)
Drug Use - Ever used heroin (%)
Drug Use - Ever used methamphetamine (%)
Health Insurance - People covered by health insurance (%)
Kidney Conditions-Urology - Avg. # of times urinating at night
Medical Conditions - People with asthma (%)
Medical Conditions - People with anemia (%)
Medical Conditions - People with psoriasis (%)
Medical Conditions - People with overweight (%)
Medical Conditions - Elderly people having difficulties in thinking or remembering (%)
Medical Conditions - People who ever received blood transfusion (%)
Medical Conditions - People having trouble seeing even with glass/contacts (%)
Medical Conditions - People with arthritis (%)
Medical Conditions - People with gout (%)
Medical Conditions - People with congestive heart failure (%)
Medical Conditions - People with coronary heart disease (%)
Medical Conditions - People with angina pectoris (%)
Medical Conditions - People who ever had heart attack (%)
Medical Conditions - People who ever had stroke (%)
Medical Conditions - People with emphysema (%)
Medical Conditions - People with thyroid problem (%)
Medical Conditions - People with chronic bronchitis (%)
Medical Conditions - People with any liver condition (%)
Medical Conditions - People who ever had cancer or malignancy (%)
Mental Health - People who have little interest in doing things (%)
Mental Health - People feeling down, depressed, or hopeless (%)
Mental Health - People who have trouble sleeping or sleeping too much (%)
Mental Health - People feeling tired or having little energy (%)
Mental Health - People with poor appetite or overeating (%)
Mental Health - People feeling bad about themself (%)
Mental Health - People who have trouble concentrating on things (%)
Mental Health - People moving or speaking slowly or too fast (%)
Mental Health - People having thoughts they would be better off dead (%)
Oral Health - Average years since last visit a dentist
Oral Health - People embarrassed because of mouth (%)
Oral Health - People with gum disease (%)
Oral Health - General health of teeth and gums (%)
Oral Health - Average days a week using dental floss/device
Oral Health - Average days a week using mouthwash for dental problem
Oral Health - Average number of teeth
Pesticide Use - Households using pesticides to control insects (%)
Pesticide Use - Households using pesticides to kill weeds (%)
Physical Activity - People doing vigorous-intensity work activities (%)
Physical Activity - People doing moderate-intensity work activities (%)
Physical Activity - People walking or bicycling (%)
Physical Activity - People doing vigorous-intensity recreational activities (%)
Physical Activity - People doing moderate-intensity recreational activities (%)
Physical Activity - Average hours a day doing sedentary activities
Physical Activity - Average hours a day watching TV or videos
Physical Activity - Average hours a day using computer
Physical Functioning - People having limitations keeping them from working (%)
Physical Functioning - People limited in amount of work they can do (%)
Physical Functioning - People that need special equipment to walk (%)
Physical Functioning - People experiencing confusion/memory problems (%)
Physical Functioning - People requiring special healthcare equipment (%)
Prescription Medications - Average number of prescription medicines taking
Preventive Aspirin Use - Adults 40+ taking low-dose aspirin (%)
Reproductive Health - Vaginal deliveries (%)
Reproductive Health - Cesarean deliveries (%)
Reproductive Health - Deliveries resulted in a live birth (%)
Reproductive Health - Pregnancies resulted in a delivery (%)
Reproductive Health - Women breastfeeding newborns (%)
Reproductive Health - Women that had a hysterectomy (%)
Reproductive Health - Women that had both ovaries removed (%)
Reproductive Health - Women that have ever taken birth control pills (%)
Reproductive Health - Women taking birth control pills (%)
Reproductive Health - Women that have ever used Depo-Provera or injectables (%)
Reproductive Health - Women that have ever used female hormones (%)
Sexual Behavior - People 18+ that ever had sex (vaginal, anal, or oral) (%)
Sexual Behavior - Males 18+ that ever had vaginal sex with a woman (%)
Sexual Behavior - Males 18+ that ever performed oral sex on a woman (%)
Sexual Behavior - Males 18+ that ever had anal sex with a woman (%)
Sexual Behavior - Males 18+ that ever had any sex with a man (%)
Sexual Behavior - Females 18+ that ever had vaginal sex with a man (%)
Sexual Behavior - Females 18+ that ever performed oral sex on a man (%)
Sexual Behavior - Females 18+ that ever had anal sex with a man (%)
Sexual Behavior - Females 18+ that ever had any kind of sex with a woman (%)
Sexual Behavior - Average age people first had sex
Sexual Behavior - Average number of female sex partners in lifetime (males 18+)
Sexual Behavior - Average number of female vaginal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a woman (18+)
Sexual Behavior - Average number of woman performed oral sex on in lifetime (18+)
Sexual Behavior - Average number of male sex partners in lifetime (males 18+)
Sexual Behavior - Average number of male anal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a man (18+)
Sexual Behavior - Average number of male oral sex partners in lifetime (18+)
Sexual Behavior - People using protection when performing oral sex (%)
Sexual Behavior - Average number of times people have vaginal or anal sex a year
Sexual Behavior - People having sex without condom (%)
Sexual Behavior - Average number of male sex partners in lifetime (females 18+)
Sexual Behavior - Average number of male vaginal sex partners in lifetime (females 18+)
Sexual Behavior - Average number of female sex partners in lifetime (females 18+)
Sexual Behavior - Circumcised males 18+ (%)
Sleep Disorders - Average hours sleeping at night
Sleep Disorders - People that has trouble sleeping (%)
Smoking-Cigarette Use - People smoking cigarettes (%)
Taste & Smell - People 40+ having problems with smell (%)
Taste & Smell - People 40+ having problems with taste (%)
Taste & Smell - People 40+ that ever had wisdom teeth removed (%)
Taste & Smell - People 40+ that ever had tonsils teeth removed (%)
Taste & Smell - People 40+ that ever had a loss of consciousness because of a head injury (%)
Taste & Smell - People 40+ that ever had a broken nose or other serious injury to face or skull (%)
Taste & Smell - People 40+ that ever had two or more sinus infections (%)
Weight - Average height (inches)
Weight - Average weight (pounds)
Weight - Average BMI
Weight - People that are obese (%)
Weight - People that ever were obese (%)
Weight - People trying to lose weight (%)
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