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Old 08-06-2014, 10:21 AM
25 posts, read 40,680 times
Reputation: 33


A family member is considering the new Jeff Benton Crown Pointe S/D in the City of Madison. Its come to their attention from residents the entire S/D is experiencing low water pressure issues. No relief as the first phase is completing and new phase is about to open, once new phase opens and the S/D becomes larger, assume the water pressure will only get worse.

Its the first time to hear of the issue and now concern to consider the S/D with ongoing low water pressure issues.

Residents in the S/D are not happy and concerned the low water pressure will only worsen with new homes built in the new phase.

Other concern is the other new s/d (Appelwood) being built wll continue to create additional low water pressure with 2 new s/d being bilt off the same main water lines (down the street).

Anyone aware of this issue or low water pressure in the S/D or area?
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Old 08-06-2014, 01:48 PM
1,644 posts, read 2,976,437 times
Reputation: 925
What did they say the word from Huntsville Utilities was?
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Old 08-06-2014, 02:29 PM
442 posts, read 632,512 times
Reputation: 218
Yeah, find out info from Huntsville Utilities, they should have been contacted about this.
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Old 08-06-2014, 02:47 PM
121 posts, read 149,916 times
Reputation: 81
We live in Browns Ferry not too far from there and ours is fine. However...about a month or two ago there was a major water problem that caused some problems. From what I've heard, there was a pressurization issue of some kind with Madison Utilities and many residents replaced regulators because of this (I know more than 20 homes had theirs replaced). Quote below from one homeowner on our FB page.
"The issue is that somehow the utility company has over pressurized our main line and therefore blown our pressure regulators going into our houses. Instead of getting approx 80psi we are getting 140psi. It costs $250 to get a new regulator. "

Could this be related in any way or has this been going on since the neighborhood went in?
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Old 08-06-2014, 08:14 PM
484 posts, read 682,347 times
Reputation: 224
Since Crown Pointe is in the City of Madison it is Madison Utilities that provides water service: Madison Utilities Water and Wastewater Services for Madison Alabama

I would call Madison Utilities about this.

This is what is posted in the "Current Happenings" at: Madison Utilities News Events Water Outage and Conservation Information for Madison AL

System Growth and Needed Upgrades Underway

Rates to Increase for First Time in Three Years
2014 will be a busy year for Madison Utilities. Our system continues to see steady growth in both our water and wastewater systems. This year, we will have two plant expansion projects going on at the same time as we strive to ensure we meet system demands for both systems. We are currently expanding one of our water treatment plants from 12 million gallons per day (MGD) to 16 MGD. This will increase our total treatment capacity to 20 MGD per day. We will also be increasing our ability to handle seasonal flow amounts at our wastewater treatment plant. The cost for these two projects will exceed $10,000,000. In addition, we continue to work with regulatory agencies to gain approval to construct an intake facility in the Tennessee River. This project will likely begin in the next 24 months.

Due to major expenses required to upgrade our facilities, we will be implementing our first rate increase since 2010. We have worked hard to keep rates stable for these past three years, but in order to maintain our bond rating and provide required system improvements; we will be implementing the following rate increases effective November 1, 2013.
•Water Base Charge will increase from $5.00 per month to $6.00
•Wastewater Base Charge will increase from $4.00 per month to $5.00
•Consumption use charge will increase by 3%

For residential customers using 5,000 gallons per month, we compare both the current and new charges below.
•Current Bill - $42.80
•New Bill - $45.81
•Difference - $3.01

No customer likes rate increases. We work hard to minimize these increases. We do believe we offer a quality service at reasonable rates. For one cent, we deliver a gallon of water to your house and take the wastewater away from your house. We believe in this day and time, this is one of the best values around.

If you have questions regarding these changes, please give us a call at (256) 772-0253 or email us at custserv@madisonutilities.org.
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Old 08-07-2014, 05:12 AM
Location: Madison, AL
3,297 posts, read 6,133,743 times
Reputation: 2673
I have clients in Crown Pointe and haven't heard about any complaints in there. That is on Madison Water, as they control the water pressure.

That next phase of Kingsley is going to sell fast....a good amount of those lots already have lot deposits on them.
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Old 08-07-2014, 06:05 AM
44 posts, read 131,325 times
Reputation: 30
I just asked someone who lives there... she says she hasn't noticed any problems.
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Old 08-08-2014, 03:21 PM
25 posts, read 40,680 times
Reputation: 33
He said residents told him about the low water pressure issue..he plans to talk to the water dept..let you know what he finds out. Why so many say they are and others say not?

Last edited by bbcobs; 08-08-2014 at 03:23 PM.. Reason: add question
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