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Old 02-08-2010, 09:52 PM
 
Location: Toney
113 posts, read 418,313 times
Reputation: 101

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Anyone else having issues with the website right now???? The wife just opened an account there a few weeks ago and can't log on....it won't take her PIN number.....Does this happen often on their website??? Is this the first time???? Anyone know???

Thanks in advance!!!

ToneyTiger
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Old 02-09-2010, 01:05 AM
 
1,134 posts, read 2,820,204 times
Reputation: 490
I have an account there, but haven't used the website, sorry.
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Old 02-09-2010, 01:40 AM
 
Location: Toney
113 posts, read 418,313 times
Reputation: 101
Thanks....wife is worried someone might have her info somehow........I'm sure it's just a system issue......but thanks for the reply!!!
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Old 02-09-2010, 05:54 AM
 
13,768 posts, read 37,687,431 times
Reputation: 10678
I am a member for several years and I use their online bill pay. I was able to log on this AM. Has she ever logged on before? Your pin number is different for the website than it is for ATM.

They are good about letting ppl know if they intend to have the website down which is rare.

The one thing I had a problem with was the 'secret' question being asked everytime I logged on. Their CS were clueless as to how to fix this but it was a setting in Firefox.
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Old 02-09-2010, 07:26 PM
 
144 posts, read 426,956 times
Reputation: 70
Their site is always having issues, much like their service in general. The "upgrade" the did recently was frustrating. Spent many hours (yes hours) on the phone with the help desk. If it were not for the good rates and account features, my wife and I would be down the street at Regions or some other decent bank.
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Old 02-10-2010, 10:46 AM
 
93 posts, read 198,790 times
Reputation: 40
I logged in this morning, no problems that I am aware of.
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Old 02-10-2010, 01:53 PM
 
1,252 posts, read 1,996,760 times
Reputation: 889
Quote:
Originally Posted by Yoo Shin View Post
If it were not for the good rates and account features, my wife and I would be down the street at Regions or some other decent bank.
I got tired of Redstone years ago. They are no longer a credit union. Their rates and features are no better than any other bank.

I now bank at Renasant and get 3.5% interest on my checking account.

If you're keeping score at home, that is 3.5% more than Redstone.
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