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Thought I'd switch gears from the "XYZ service/product sucks" crowd to something many don't think of, getting sued posting a review online...
Quote:
Imagine you just purchased a shiny new wireless router from Amazon, only to discover that the product doesn’t work as you anticipated. To vent frustration and perhaps help others avoid the same mistake, you leave a negative product review—but some of your claims ultimately turn out to be incorrect or misleading.
Now the company’s attorneys want to sue you for your "illegal campaign to damage, discredit, defame, and libel” it. Are you going down in flames? Or can you say what you want on the Internet?
I saw that. Got a real chuckle out of it. Intimidation doesn't work too well on some of us.
I was thinking about some people here who call XYZ a worthless POS and all the problems they have with it not realizing they seem to be the only ones having the problem.
I'm not going to be concerned about it either but it's good for people to be cognizant that it could happen...
Now the company’s attorneys want to sue you for your "illegal campaign to damage, discredit, defame, and libel” it. Are you going down in flames? Or can you say what you want on the Internet?
If you dont post it USING YOUR REAL INFO then YES!!
Agree. What I do wish was that the writers of the false glowing reviews used to shill products could also be brought to court. A lot of them area as obvious as a Nigerian scam letter, especially in certain product areas. If you get out of tech and into food supplements it is an even worse wild west show. "I was dying of terminal dandruff and water weight and took one of Dr. Gobbledygooks magic carrot rind capsules and now I can play the piano and tap dance!"
Slander and defamation are junior high. Detailing facts and letting them speak for themselves is better than most news organizations do these days, and is vital to an educated marketplace.
Thought I'd switch gears from the "XYZ service/product sucks" crowd to something many don't think of, getting sued posting a review online...
Since online reviews can now be purchased they've become useless as a tool to help the decision making process. People still use them for that but it's usually just lazy people who don't want to go to a store and examine an item for quality before purchasing. Instead they want to put the responsibility onto someone else by using the reviews as the determining factor.
Since online reviews can now be purchased they've become useless as a tool to help the decision making process. People still use them for that but it's usually just lazy people who don't want to go to a store and examine an item for quality before purchasing. Instead they want to put the responsibility onto someone else by using the reviews as the determining factor.
I think it depends ... for instance if an item on Amazon or Newegg has thousands of verified reviews I'm pretty confident that I can trust them. This doesn't mean that I'll blindly buy on stars alone, but that I'll read a lot of the reviews and look for things that I care about.
As for examining a product for quality: this can't be done for many things. There's no way of examining most computer parts to determine if they are well made, and problem free. Same goes for most electronics, and even appliances.
Holding it in your hand and looking at it doesn't tell you anything about how the various internal parts were designed, engineered, or assembled.
For these items, I see no reason to go to a store.
Putting hands on an item can tell you how certain things feel, and work, so there are times when it makes sense to go to the store, but you still don't know everything about the inner workings.
For instance, I was in the market for a high end tablet recently, and spent a few days researching what was available to nail down the features that I wanted, and to make sure that the ones I was interested in didn't have any known issues or major problems. Once I had it down to a short list, I went to a physical store to play with them in person to see how they ran, and make my final decision. But I knew before walking through the door that I wasn't interested in several of the ones on the shelf, based on lots of quality reviews, and my own research.
On the other hand, I generally won't buy clothes or shoes online. I can examine them for quality, and I want to try them on to see how they fit and look.
How can you sue for somebody's opinion on a product? That doesn't come anywhere near the legal definition of libel or slander.
Read the article, it occurs quite frequently...
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