Problem with Outlook email Inbox settings (click, Word, default, antivirus)

[Townandcountrygal]

My Outlook email inbox keeps changing my inbox messages to alphabetical order.
How do I change it to chronological order so most recent is at top?

[jtur88]

I presume that by "keeps changing", you mean you have set the options to By Date, and they spontaneously get changed back again?

To sort, open your inbox, look above the dates for the word "All". Click the down arrow next to All and select the way you want your mail sorted.

[Townandcountrygal]

Originally Posted by jtur88

I presume that by "keeps changing", you mean you have set the options to By Date, and they spontaneously get changed back again?

Yes.

To sort, open your inbox, look above the dates for the word "All". Click the down arrow next to All and select the way you want your mail sorted.

Do not see word "all"in Inbox. ??

[d4g4m]

If you are using windows, you can have outlook mail [and other mail programs] linked to windows live mail. You won't have to open outlook to send/receive/read mail. Icon in task bar notifies when you receive mail. And default is set by date.

[NHDave]

As usual we have to ask the question, are you using Outlook the program or Outlook the webmail service?

[Townandcountrygal]

Originally Posted by NHDave

As usual we have to ask the question, are you using Outlook the program or Outlook the webmail service?

I type www.live.com in the address bar. Outlook comes up. I want inbox messages to stay arranged by recent message at top but it keeps going back to alphabetical order. Also, a couple days ago I set up a folder and moved several messages to the folder but now they're back in the inbox and no folder.

[thecoalman]

1.Have you checked the options to see if there way to set default order?

2.If you are blocking cookies that may be the issue.

Additionally the sort order might be set as parameter in the URL especially if you are blocking cookies and/or there is no option to set default order.

You can try setting the sort order, move to another folder, move back to your inbox and save that as favorite. If the sort order is set as parameter in the URL then it will be sorted as you wish clicking the favorite.


As to the missing folder I would have no idea, that is not something that would typically use a cookie.

[NHDave]

Coalman listed my first 2 guesses. Also if you use an antivirus that cleans cookies (like Norton) it may be the issue.

[jtur88]

If you are using a bookmark to opeb your email, your bookmark keeps repeating the old code.

Go to your email, set it the way you want it, and then Bookmark This Page in your bookmarks menu. Delete the other bookmark. The new one should have the URL coding pointing to the one that you've specified.