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Originally Posted by Lovehound
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But absolutely not, Prime does not mean only sold to Prime. It means it's available in 2 days for Prime members. Others get free shipping over maybe $25 (? I forgot, I used to just save until I had enough for free) and otherwise you get about 1 week shipping unless you pay extra for expedited.
Primes also get advance deals in new products (particularly Alexa devices) and do receive other exclusive offers. However, I don't think non-Prime customers can see the exclusive offers. ...
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So, where they failed was in their customer interface, where they didn't make it clear that non-prime customers could purchase those items. I skipped over several things I would have bought because they said "prime." I interpreted it to mean prime only, since there were several items a while back I could not get because they were "add ons" or some such nonsense.
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Originally Posted by Lovehound
Why didn't you simply tape over and paste on your correct return address? My Amazon return address is always that associated with my account. The return address has nothing to do with the return and get credit process. You probably had erroneous information in your Amazon account.
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It is also possible (I had that happen in several government databases) there was an underlying problem between the main Amazon database and the subroutine that generated the labels. Taping over the printed info might not work, as most of that stuff is read by bar code readers.
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How do you know how little I know? In any case its how much a person knows, not how little they know.
One must make assumptions when we need to move forward with incomplete knowledge. Just from your hostility in your post above you appear once again to be easily angered. It appears you select the low road vs. the high road.
Trust me, you get a lot further with customer service (any company) if you maintain a business demeanor.
Hate to remind you, but your post just proved my case. Being nice gets much more progress than being nasty.
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You demonstrated how little you know, and your inability to learn (despite your "grammar police" gig) as well. He just told you he got no where for two weeks, and yet you say he will get "a lot further." How is nowhere "a lot further"? Or would it be more proper to say "Nowhere is a lot further than what?"
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Tell me what you do when pulled over by highway patrol or police. Get nasty with them and you get cuffed. Be nice to them and sometimes they just let you loose with a warning.
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Then you are dealing with bad cops. Sometimes, even then, being a bit of an ass helps. You should have seen how fast a local cop moved out of my way, the day after the Sheriff told him that if he gave me any further trouble he would go to jail. But that is for a different thread.
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Originally Posted by Lovehound
Haha, now we know why Tek_Freek has so much trouble when s/he deals with customer service representatives.
S/he just totally validated that her/his attitude is why s/he cannot get along with CSRs and has such bad experiences.
I bet s/he argues with Highway Patrol and always gets an add-on to his/her tickets.
I never heard of this member. I could care less if s/he reads my post. His/her loss.  |
Frankly, Tek_Freek is known and trusted in the Computer and Internet forums than you are.
And you just demonstrated that you will continue to assume wrongly, even when the correct information is presented, which demonstrated, again, why I said you seem to have an inability to learn.
(And BTW, unless you are in the wrong, sometimes video taping the cops and sending a copy to IA can do wonders. Of course I try to never give Highway Patrol a reason to ticket me.)
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