U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Internet
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 05-05-2020, 11:43 AM
 
1,442 posts, read 1,852,286 times
Reputation: 2793

Advertisements

I am in the process of setting up Roku on my TV. I got to the point where it asked me to select my network and enter my passcode. The next screen it shows " i checking" and immediately entered a green check mark for wireless connection and internet connection. The only other link on this screen is to select cancel.


Some on line research tells me that it should be updating the Roku software and then come back with a link code. However, it has been sitting on this screen for 45 minutes and nothing is happening. None of the controls on the Roku control are responding - so I can't even get out of this screen by navigating to the cancel button on the screen.

I can turn off the TV with the TV remote and can turn it back on and move to TV. If I move to the HDMI1 input it just takes me back to the same Roku screen. The Ruko remote keys are not responding.

Is it just a very long process to update the Roku software or is the screen frozen? Not sure what to do next.
Rate this post positively Reply With Quote Quick reply to this message

 
Old 05-05-2020, 03:11 PM
 
1,442 posts, read 1,852,286 times
Reputation: 2793
Well, it took me more than seven hours from start to finish, but, I finally figured it out and Roku is installed and working.

The problem above I was able to resolve by disconnecting the Roku, removing the batteries from the Roku remote and starting from the beginning. Go to the point where it finally gave me a code to complete the set up.

I was almost home until I tried going on line to get the Roku link to enter my code and the code failed. (Turned out I was on a copycat link and did not realize it.) The access code failed and directed me to call a number to resolve. Big mistake. I eventually got nervous as I gave her control to try to find the issue - which she said was with my router. I ended the call. I tried generating a new code on the TV and this time used my cell phone to go online. Similar problem with failed access code. This person told me there would be a charge to repair - I ended the call.

On the third try for a new code I got back on my computer and instead of googling the web site I entered it directly in as a www. address. That got me directly to the real Roku site to link up my account.

The entire process of learning how to set up my 6 year old TV for internet access and then installing the Roku and activating it started at 9am and now it is after 4pm! But, I kept trying and it is finally done! I am exhausted!
Rate this post positively Reply With Quote Quick reply to this message
Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Internet
Similar Threads

All times are GMT -6.

© 2005-2021, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top