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Old 06-05-2020, 12:21 PM
 
Location: SE corner of the Ozark Redoubt
4,441 posts, read 1,644,148 times
Reputation: 4911

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I was looking into getting an Internet feed for a small church, primarily because some of the local pastors here discovered "Zoom" in the midst of this social distancing experiment.

I thought about a WiFi hotspot via cellular system, but the location is on the edge of a 4G network, and even at best a hotspot would be challenged for bandwidth. (For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps according to the Zoom Website.)

Usage would be very minimal, as we rarely have over 24 in attendance. True there would be a dozen or so "devices" within range of the WiFi router, but only a couple of them would actually connect. Most of them would be simply looking up a Bible passage on a web page, and most of the congregation would probably just continue to use their own data, unless they had a connection problem.

So I looked into getting cable, but ran into terms of service problems for home internet, since it isn't a home. I asked Suddenlink (the only cable provider in this area) and they charge just over double the price, for the same speed connection as home Internet. (Or just under double the price, for half of the speed.)

Is there any real difference, considering how we would be using it?
And does anyone know of a workaround?

I hate to see a small Church spend $1000+ a year for as little as they are going to use it.
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Old 06-05-2020, 12:27 PM
 
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In terms of service, there's typically different SLAs (service level agreements)... but usually not any difference in the actual service.

For example, if there's outages, business customers are prioritized over residential.

The business plans are designed for several users (more than you would have at a home).
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Old 06-05-2020, 01:41 PM
 
Location: SE corner of the Ozark Redoubt
4,441 posts, read 1,644,148 times
Reputation: 4911
Quote:
Originally Posted by TexasLawyer2000 View Post
In terms of service, there's typically different SLAs (service level agreements)... but usually not any difference in the actual service.

For example, if there's outages, business customers are prioritized over residential.

The business plans are designed for several users (more than you would have at a home).
I kinda thought those things would be the case (but wasn't sure),
and I am still hoping for a work around, since we don't need any priority of service and I don't think we will ever have that many people trying to do anything.

There local office has been closed since March, so the only way I can interface with them is e-mail. There are usually things people will tell you in person that they won't put in writing.

Maybe I could get the Pastor to declare his office to be his "home away from home" like people with a vacation house
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Old 06-06-2020, 05:46 AM
 
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Being a non profit it might be worth talking to the provider and seeing if they have special pricing.
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Old 06-06-2020, 06:42 AM
 
Location: SE corner of the Ozark Redoubt
4,441 posts, read 1,644,148 times
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Quote:
Originally Posted by MidValleyDad View Post
Being a non profit it might be worth talking to the provider and seeing if they have special pricing.
Thanks, I will check on that.
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Old 06-08-2020, 07:49 AM
 
13,840 posts, read 6,966,991 times
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Quote:
Originally Posted by TexasLawyer2000 View Post
In terms of service, there's typically different SLAs (service level agreements)... but usually not any difference in the actual service.

For example, if there's outages, business customers are prioritized over residential.

The business plans are designed for several users (more than you would have at a home).
Although people like myself with 70+ IP devices at home and over 1TB a month of use stretch those definitions.

It made a bigger difference years ago with different offerings like home DSL vs commercial T1 lines.

OP, another thing to check is if you have church school/Sunday school - sometimes there are school packages, especially during COVID-19.
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Old 06-08-2020, 08:31 AM
 
Location: SE corner of the Ozark Redoubt
4,441 posts, read 1,644,148 times
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Quote:
Originally Posted by markjames68 View Post
Although people like myself with 70+ IP devices at home and over 1TB a month of use stretch those definitions.

It made a bigger difference years ago with different offerings like home DSL vs commercial T1 lines.

OP, another thing to check is if you have church school/Sunday school - sometimes there are school packages, especially during COVID-19.
Thanks. I'll check that.
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Old 06-08-2020, 12:26 PM
 
Location: McAllen, TX
5,005 posts, read 3,490,955 times
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I assume they are trying to push "business" service on you for more money.

I don't know your specifics but ask them what advantages there are over home service.

There should at least be priority service, guaranteed uptime etc. If it goes down, they are obligated to fix it within a certain amount of time whereas with home service it could take days. There may be other advantages but that one comes to mind. But yes, as a nonprofit they should have discounts.
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Old 06-08-2020, 01:19 PM
 
Location: SE corner of the Ozark Redoubt
4,441 posts, read 1,644,148 times
Reputation: 4911
Yes, I am certain it is for the money.
Quote:
I don't know your specifics but ask them what advantages there are over home service.
From what their web site says, they simply won't allow home service anywhere that isn't a residence, or vacation home.
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Old 06-08-2020, 02:18 PM
 
5,749 posts, read 1,832,110 times
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Quote:
Originally Posted by markjames68 View Post
Although people like myself with 70+ IP devices at home and over 1TB a month of use stretch those definitions.

It made a bigger difference years ago with different offerings like home DSL vs commercial T1 lines.

OP, another thing to check is if you have church school/Sunday school - sometimes there are school packages, especially during COVID-19.
There's no technical limitation on number of devices or data. It has to do with the offering from the provider.
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