Cable/Internet options? (good, native)

[riley]

I know! I really HATE Comcast! If you sign up for their first few months savings---you will not be saving! Customer Service with them is HORRIBLE!!


I have internet with ATT and it isnt as bad as with Comcast.

Originally Posted by KerryB

Easier said than done when they're a monopoly.

[riley]

Originally Posted by ytworay

anybody have clearwire?...and are they any good

A girl from one of my classes said it wasn't great but that it was a reasonable price. Keep in mind with ATT you do not need a phone line--they charge $5 extra without the phone line which makes it $40 plus tax so I think that that is pretty decent and with 2Wire modems it is great internet connection!

[riley]

I lived by there for a few and my cable service with Comcast was still HORRIBLE! This is what prompted us getting ATT for cable.

Originally Posted by riveree

Baymeadows & 9A is fairly recent construction so your cables should be underground - that makes a huge difference in service (very few problems when your cables are underground).

[Craig Landon]

Comcast: Offerings Here - [URL="http://www.comcast.com/"]Comcast: The Official Website | High Speed Internet | Cable | Telephone Service[/URL]

ATT DSL: Offerings Here - [URL="http://localization.att.com/loc/controller?cdvn=localize&pid=1080&prod-snip=res_explore_landing"]AT&T[/URL]

Clearwire: Offerings Here - [URL="http://www.clearwire.com/store/service_areas.php"]Clearwire Coverage Areas and Maps[/URL]

EVDO: offerings here - [URL="http://evdomaps.com/"]EVDOmaps - User Based EVDO Rev A Mapping and Coverage Tool[/URL]

[harajuka]

Lotsa complaints about Comcast with their customer service, but they are the only one who offer the faster internet service.. I just looked through what ATT and Verizon offers, and nothing compares to the 12mb and 16mb download speeds that Comcast offers..

For me I rather deal with the customer service and have the fastest possible internet service. So I guess comcast it is for me.

[apanda]

Originally Posted by harajuka

Lotsa complaints about Comcast with their customer service, but they are the only one who offer the faster internet service.. I just looked through what ATT and Verizon offers, and nothing compares to the 12mb and 16mb download speeds that Comcast offers..

For me I rather deal with the customer service and have the fastest possible internet service. So I guess comcast it is for me.

I feel the same way. Also, I look at reliability. We have an underground service area w/ Comcast so it never goes out really, so I will not be calling customer service, so I am not to worried about what their customer service is like. Besides, if I get a bad rep, I ask for a supervisor.

[mrpvb]

Originally Posted by apanda

I feel the same way. Also, I look at reliability. We have an underground service area w/ Comcast so it never goes out really, so I will not be calling customer service, so I am not to worried about what their customer service is like. Besides, if I get a bad rep, I ask for a supervisor.

when I get a bad rep, I just politely say bye and call again and get a different rep. FWIW I rarely have any issues with comcast internet, other than it is so darned expensive

[travelingfood]

Originally Posted by harajuka

Lotsa complaints about Comcast with their customer service, but they are the only one who offer the faster internet service.. I just looked through what ATT and Verizon offers, and nothing compares to the 12mb and 16mb download speeds that Comcast offers..

For me I rather deal with the customer service and have the fastest possible internet service. So I guess comcast it is for me.

Comcast's not offering true 12 and 16Mbps in the JAX market yet. That's just their Powerboost(TM), short term burst speed. Continuous speed is at 6 and 8Mbps. They did upgraded the upload speed to 1 and 2Mbps. They don't have real competition until someone brings FIOS into JAX.

[riveree]

Originally Posted by apanda

I feel the same way. Also, I look at reliability. We have an underground service area w/ Comcast so it never goes out really, so I will not be calling customer service, so I am not to worried about what their customer service is like. Besides, if I get a bad rep, I ask for a supervisor.

I've had Comcast through underground cables and overhead. Underground was a breeze, rarely an outage, and no serious complaints. Overhead service took a little more tweaking to get things working right, but then it was fine.

Personally, I'd like to see the city of Jacksonville offer free wireless internet access, not just in city buildings, but to send out a signal to a radius around the downtown core.

Other cities have done so, and it's been found to be affordable, they run it off of the existing cell phone towers. Imagine what a great inexpensive marketing tool that would be to get people interested in living in the downtown core or at the edge of the core - free internet access!

[TiggnTaz]

Don't forget that JEA powers Comcast and JEA has lot so of outages.

Next time a storm hits looks at this screen and see how many areas loose power.

JEA - View Current Outages