U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > U.S. Forums > Pennsylvania > Lehigh Valley
 [Register]
Lehigh Valley Allentown-Bethlehem-Easton
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 07-12-2009, 07:50 AM
 
148 posts, read 516,775 times
Reputation: 41

Advertisements

We are moving to North Whitehall and I was wondering which service is better for cable tv, phone and internet.

Thanks!
Rate this post positively Reply With Quote Quick reply to this message

 
Old 07-12-2009, 12:24 PM
 
13,172 posts, read 31,872,726 times
Reputation: 7944
Sometimes there is a limited choice. In our neighborhood, if you want cable, you get Service Electric. If you want Dish, you would go with the local phone provider which is Frontier. We have Service Electric for cable, phone and internet and are satisfied.
__________________
Please follow THESE rules.

Any Questions on how to use this site? See this.

Realtors, See This.

Moderator - Lehigh Valley, NEPA, Harrisburg, Philadelphia, Pennsylvania, Delaware, Education and Colleges and Universities.

When I post in bold red, that is Moderator action and per the TOS can be discussed only via Direct Message.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-12-2009, 01:21 PM
 
208 posts, read 618,084 times
Reputation: 145
Verizon is good for phone, internet and cable. They have a partnership with Directv for discounted rates so it all comes on one bill.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-12-2009, 06:59 PM
 
783 posts, read 1,929,643 times
Reputation: 655
both kind of suck. i'm in south whitehall and have directv along with service electric for cable. if i didn't have the dish i believe i would go with RCN over directv though, since I have an HDTV and their lineup seems better than what service electric offers. I've hear rumors for years that Verizon fios is coming to the LV, and I hear people say that it's in certain communities, maybe around Easton? I dunno for sure, but if it were available I'd take that.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-12-2009, 09:22 PM
 
13,172 posts, read 31,872,726 times
Reputation: 7944
I would go for Verizon if it was available, but it's not in my neighborhood yet. They have been saying that they were coming for years.
__________________
Please follow THESE rules.

Any Questions on how to use this site? See this.

Realtors, See This.

Moderator - Lehigh Valley, NEPA, Harrisburg, Philadelphia, Pennsylvania, Delaware, Education and Colleges and Universities.

When I post in bold red, that is Moderator action and per the TOS can be discussed only via Direct Message.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-12-2009, 10:34 PM
 
102 posts, read 432,060 times
Reputation: 28
Quote:
Originally Posted by Love2Golf09 View Post
I've hear rumors for years that Verizon fios is coming to the LV, and I hear people say that it's in certain communities, maybe around Easton? I dunno for sure, but if it were available I'd take that.
FIOS is definitely not in Easton. My neighbor is a Verizon Executive and he found out for me since I have a new building in Easton.

I've heard that downtown Allentown would most likely be the first place to get it.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-14-2009, 11:12 AM
 
16 posts, read 48,603 times
Reputation: 14
We have RCN and it's fine. Reliable internet. Wish they had more HD channels though. Our neighborhood is "wired" for FIOS, but their website still shows not available.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-19-2009, 07:41 AM
 
939 posts, read 3,287,994 times
Reputation: 620
I saw this article on the Morning Call website:

Verizon bundles problems -- themorningcall.com

Based on my experience Verizon is the absolute worst company when it comes to billing issues with their "bundled" services. My uncle was having problems with his bill and his attempts to resolve it were unsuccessful and asked me to look into it. Over the course of a two month period I talked to 19 different reps to try and resolve the issue. I was lied to, yelled at, and hung up on by their "customer service" reps. At this point we were ready to cancel services when their "executive relations" department finally returned my call. It was a two hour call while she conferenced me in with all the departments that were involved and I negotiated 6 months of free service.

Since then my uncle has received correct bills but if we have to deal with something like this again they will have one chance to get it right or we will cancel their services.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-19-2009, 10:06 AM
 
208 posts, read 618,084 times
Reputation: 145
I have had the exact opposite experience with the Verizon bundle package. I did have a billing issue not long after I started the service and it was handled quickly and professionally. I did have to speak to two different people but that is because the first person I spoke to didn't seem to have authority to fix the situation (I don't even remember what it was) and I asked to be connected with the manager. I was and the manager could not have been more helpful and friendly and quickly rectified the situation. It does sometimes depend on how you handle yourself as to how helpful the customer service may be with any company. Unfortunately, there will always be someone who has an issue with something but I know many others who have the Verizon bundle and they have not had any negative issues either.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 07-19-2009, 11:42 AM
 
939 posts, read 3,287,994 times
Reputation: 620
Quote:
Originally Posted by pennsynative View Post
I have had the exact opposite experience with the Verizon bundle package. I did have a billing issue not long after I started the service and it was handled quickly and professionally. I did have to speak to two different people but that is because the first person I spoke to didn't seem to have authority to fix the situation (I don't even remember what it was) and I asked to be connected with the manager. I was and the manager could not have been more helpful and friendly and quickly rectified the situation. It does sometimes depend on how you handle yourself as to how helpful the customer service may be with any company. Unfortunately, there will always be someone who has an issue with something but I know many others who have the Verizon bundle and they have not had any negative issues either.

I agree with you that a large part of it has to deal with how you treat the customer service rep. You have to be nice for them to actually want to help. I was always calm and professional. This is the only company that I truly had a horrible experience with. I am glad that you are satisfied and hope that it continues to be a positive experience.
Rate this post positively Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:


Settings
X
Data:
Loading data...
Based on 2000-2020 data
Loading data...

123
Hide US histogram

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > Pennsylvania > Lehigh Valley
Similar Threads

All times are GMT -6.

© 2005-2023, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top