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Lexington area Fayette County
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Old 05-27-2010, 09:24 AM
23 posts, read 85,271 times
Reputation: 21


Just looking to see if any of you in Lexington can recommend a good bank or credit union in Lexington?

We'll be moving to town in about a week, so I'd like to have a good idea of which banks/credit unions are good and which ones should be avoided.

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Old 05-27-2010, 03:48 PM
Location: Kentucky
2,927 posts, read 7,758,364 times
Reputation: 1334
UK Credit Union
Chase Bank
Whitaker Bank
Kentucky Bank (surrounding communites outside Lexington)
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Old 05-28-2010, 02:58 AM
Location: Lexington Ky
891 posts, read 2,815,616 times
Reputation: 519
Central Bank is a good local bank.
I belong to Ky Telco Credit Union and have been very pleased.
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Old 05-28-2010, 08:15 AM
Location: Todds Rd. area
969 posts, read 2,511,874 times
Reputation: 290
Members Heritage is okay. They are kind of in the 1970's technology wise. I know the CEO at UK Credit Union. I am impressed with what I have seen of how it is run.
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Old 06-02-2010, 09:48 PM
Location: Lexington
270 posts, read 862,029 times
Reputation: 107
I really love Commonwealth Credit Union. They are headquartered in Frankfort, but have a branch on Reynolds road adjacent to Meijer. Plus lots of free ATMs!! Excellent service, great rates and very easy to deal with -- I wouldn't bank anywhere else.
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Old 06-06-2010, 02:59 PM
Location: The Lakes
2,372 posts, read 4,582,802 times
Reputation: 1137
PNC is great. National bank with branches all over America. 24/7 support if you lose your card on a 3 AM hot dog run like I did. Friendly staff, flexible transfers between savings and checking accounts. Quick turnaround on loans. Pretty bright orange debit cards. ATM fee payback when you use ANY ATM.
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Old 06-07-2010, 07:34 AM
63 posts, read 204,888 times
Reputation: 45
I've been with UKFCU for 2 years and have had no problems. The customer service is excellent.
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Old 10-25-2012, 08:31 AM
41 posts, read 48,634 times
Reputation: 21
Default UKFCU = bad customer service

I recently opened an account with UKFCU after moving here and I've experienced nothing but poor customer service and I'm looking for a new bank to deal with.
Had an issue with the online banking and one department just kept pointing the finger at the other saying it was their fault while not fixing my problem at hand.
Phoned for a mortgage rate, was told they would return my call - no return call.
Filled out an online app for a "quick" approval for mortgage loan with a 1-2 day turn-around. Several days and still no reply.
Their on-line banking interface is ugly and crude compared to others I've used. Looks like something developed by an intern about 10 years ago.
Sad because I've always gone with local credit unions and have always had good service at others. This is the first that I've had bad customer service with and so far behind in technology.
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