Quote:
Originally Posted by bellakin123
It's not far-fetched at all. If a company screws over the wrong person, trust me, they will get the word out lol
Anyone can gripe. I myself have filed a complaint on the BBB regarding another well known construction company (it was my very first post on C-D ). There are several things to look at with complaints but I focus on the ones that are resolved. There's a construction company in my area that does great work and I'm thinking they must not be over-priced or too expensive because they gutted and reconstructed 3 houses on my street. Each house came out gorgeous and during the construction they always kept the sidewalk and street clean and neat. There's been a few complaints on them too.
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I can understand word-of-mouth, but I can't see people making complaints on BBB on behalf of a friend. Don't you need to call someone or register on their website first? Seems like it takes a lot of work, but I don't really know. Plus, I waste way too much time on this dopey website to complain on BBB.