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Is your Insight connection slower over the past few days? Mine is waaay slower and when you call about it they try to upsell to faster speed.
It might be due to the change of companies that they are going thru. Did you loose service this week for no reason~? I did and numerous of people did. I had no idea why. Does anyone know~?
It might be due to the change of companies that they are going thru. Did you loose service this week for no reason~? I did and numerous of people did. I had no idea why. Does anyone know~?
We did, twice. Now that its back, it's as slow as dial-up. I have a service claim in with them, but they have not responded yet. Im just skeptical because the first time we called they tried hardsell to upgrade to more expensive speeds.
I haven't had any problems, knock on wood. I am so tired of them trying to upsell me on the higher speed. Last spring they had to send a service tech out to replace our router. He tested the speed and showed me that it's already at almost their highest speed, so I knew not to pay for the 'upgrade'.
We did, twice. Now that its back, it's as slow as dial-up. I have a service claim in with them, but they have not responded yet. Im just skeptical because the first time we called they tried hardsell to upgrade to more expensive speeds.
....and they are always trying to sell me a phone services every dang time I call~!
I have the 20 mg, and it seems really fast. I haven't had trouble recently, but did a few weeks ago, but they fixed in on their end in a few hours when I called. (I am living in the Lexington area)
It is way expensive though, I pay over $ 70 a month for it.
my connection is always being lost and reconnecting. NEVER had this problem before Time Warner took over.
This is a TimeWarner business now ??!?!
I was unaware of this. We didnt even have WiFi or cable TV til my mother-in-law
came and needed HSN and QVC. When we called to cancel it, they offered us a
low price to at least keep the TV and Wifi. I will call one more time, and if it doesnt
speed up, Ill drop it again. I can literally count to 7 before a page loads.
Like the old days of Win 3.1 and 28.8 modems
my connection is always being lost and reconnecting. NEVER had this problem before Time Warner took over.
If you have a router, it could do that too.
Quote:
Originally Posted by thunderkat59
This is a TimeWarner business now ??!?!
I was unaware of this. We didnt even have WiFi or cable TV til my mother-in-law
came and needed HSN and QVC. When we called to cancel it, they offered us a
low price to at least keep the TV and Wifi. I will call one more time, and if it doesnt
speed up, Ill drop it again. I can literally count to 7 before a page loads.
Like the old days of Win 3.1 and 28.8 modems
That is why we probably had the recent outage, because of Time Warner~!
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