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Old 11-05-2012, 09:49 PM
 
Location: Memphis as of 11-15-12
4 posts, read 12,270 times
Reputation: 10

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I had submitted the request for service for our new home. But the site was a bit low on information. If I am reading it correctly, it would seem that I will still have to go to their locations to show id as well as my lease in order to get service even though I am out of state. Is this correct? It seemed that the Representative I was trying to speak throught webchat didn't want to answer that question. TIA
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Old 11-06-2012, 08:16 AM
 
Location: East Memphis
845 posts, read 2,529,436 times
Reputation: 455
I do not think you are required to show up in person. I have started service at a couple different addresses and I never recall going to any MLGW locations. I was able to handle everything over the phone.
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Old 11-06-2012, 09:29 AM
 
410 posts, read 798,050 times
Reputation: 247
Try calling here and they should help: To start, stop or transfer service: (901) 820-7878
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