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Old 11-02-2011, 06:03 PM
 
831 posts, read 2,818,053 times
Reputation: 733

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Quote:
Originally Posted by manderly6 View Post
Some train person is in the wrong.
Correct.

These conductors don't seem to realize that customer satisfaction is apart of their job. They know that people are going to get confused or told misinformation, so they should be bending over backwards to make sure our experience is as pleasant as possible, but instead 99% of them act like they're cops. I thought a lot of them got laid off during the restructuring, but there are still nearly 5-6 per train ride each way. Too many.
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Old 11-02-2011, 06:51 PM
 
10,219 posts, read 19,111,650 times
Reputation: 10880
Quote:
Originally Posted by Nexis4Jersey View Post
It was a Major storm outside NYC , it dumped 6-20inches in some spots....ALL Nor'Easters are Major storms.... When you hear of a storm that size you usually cancel your plans...
Not all Nor'Easters are major. Had this one been a mostly-rain event (as predicted the night before), it would have been nothing to worry about.
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Old 11-04-2011, 01:38 PM
 
Location: Hudson County, NJ
1,489 posts, read 3,079,021 times
Reputation: 1193
Quote:
Originally Posted by Nexis4Jersey View Post
There are things they can't say / tell you , and there very informed. Once again the fault falls mostly on the OP , if a major Nor'easter is coming why would you go out?

FOr ****s and giggles? Maybe I missed your sarcasm but who knows why he went out. maybe a tree fell on his parents house and he had to get there in an emergency, who cares.

I think its NJ Transits fault. Hassling the person, you think he would really rather go to Newark and get on a bus vs. just taking the usual train. And to have to pay an extra fee over something not his fault? Sure its not necessarily NJT fault either, both parties should work together
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Old 11-04-2011, 01:58 PM
 
Location: On the Rails in Northern NJ
12,380 posts, read 26,763,290 times
Reputation: 4580
Quote:
Originally Posted by nowitsshowtime View Post
FOr ****s and giggles? Maybe I missed your sarcasm but who knows why he went out. maybe a tree fell on his parents house and he had to get there in an emergency, who cares.

I think its NJ Transits fault. Hassling the person, you think he would really rather go to Newark and get on a bus vs. just taking the usual train. And to have to pay an extra fee over something not his fault? Sure its not necessarily NJT fault either, both parties should work together
Whats wrong with the buses...nothing....buses carry most of NJT ridership....if you cannot take a bus from Newark because of stereotyping then you have issues... Granted it , maybe he should have been allowed a free transfer or ticket.... Buses were the only things running west on that day after the first tree crashed one the wires...then they shutdown the rest of the system.... Maybe communication could have been better....
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Old 11-05-2011, 01:15 AM
 
Location: Planet Earth
3,921 posts, read 9,094,268 times
Reputation: 1670
Quote:
Originally Posted by Nexis4Jersey View Post
Whats wrong with the buses...nothing....buses carry most of NJT ridership....if you cannot take a bus from Newark because of stereotyping then you have issues... Granted it , maybe he should have been allowed a free transfer or ticket.... Buses were the only things running west on that day after the first tree crashed one the wires...then they shutdown the rest of the system.... Maybe communication could have been better....
She's saying it's harder. Instead of taking a one-seat ride home, the OP had to go to Newark Penn Station and figure out which ramp their bus was going to leave from (they must've ran some kind of tripper because there are only a couple of regular routes near Dover and they just feed into the train station)

And that's what we're all saying: The conductor shouldn't have given the OP a hard time, especially considering that the ticket was valid for the zone he/she was in (just on a different line).
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Old 11-07-2011, 09:49 AM
 
Location: Hudson County, NJ
1,489 posts, read 3,079,021 times
Reputation: 1193
Quote:
Originally Posted by Nexis4Jersey View Post
Whats wrong with the buses...nothing....buses carry most of NJT ridership....if you cannot take a bus from Newark because of stereotyping then you have issues... Granted it , maybe he should have been allowed a free transfer or ticket.... Buses were the only things running west on that day after the first tree crashed one the wires...then they shutdown the rest of the system.... Maybe communication could have been better....

I don't think anyone said anything about stereotyping, and I certainly didn't. I've gone to newark several times and I'll take the bus if I have to, but if someone felt uncomfortable with Newark and taking a bus there, I don't blame them either. its not a stereotype, its straight up true that most of newark isn't the best place for most people, its not a fairy tale.

Again as stated, the problem is that the OP should not have been hassled. Are you a NJT customer service rep or what. I know you like and appreciate their service, but lets get real here.
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