U.S. CitiesCity-Data Forum Index
Happy Mother`s Day to all Moms!
Go Back   City-Data Forum > U.S. Forums > New Jersey
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 02-07-2008, 07:55 PM
 
32 posts, read 119,290 times
Reputation: 19

Advertisements

Need some advice.

I hired a home inspector that some friends highly recommended. He inspected the house we are purchasing the first week of January. At the time of the inspection he did not have his radon test kit, so he had to go back the following week to place the test. The week after the inspection I got the report with the exception of the radon test which would take another week. A week passed and the inspector did not call. I called the following week. He claimed he was meaning to call us but misplaced our paperwork. He further stated the lab did not receive the radon test and may have gotten lost in the mail, therefore he needed to go back to the house do do another test. He further added he would reconfirm with the lab again the following day and call me back. A few days past he didn't call back. I called again and he stated he needed to do another radon test. Luckily he was able to place the test that same day. Two days later he picked it up and mailed it to the lab. Supposedly he would have the result later that week. I told him to call me the begining of the following week (which is this week). Monday he didn't call. Tuesday I left him a message...to my surprise he called me back stating he would call the lab and call me later or the following day. He didn't feel well so he was going to lay down for a while.

Well, I have left him messages everyday this week and he has not called me back. Yesterday, he spoke to my husband briefly stating he was in the middle of an inspection, would be in the office, and call us later. We have not gotten a call.

As per my lawyer all we are waiting on is this radon test. Once we receive the results we could continue the negotiation which has been postponed for weeks, and possibly close on the house within the week.

The couple who recommended this inspector are so embarrassed. They did not have this experience with him. The inspector is good at what he does, but he lacks in customer service. He doesn't follow up with his customers. I have been extremely patient with this guy. Unfortunately, I learned I must contact him to get answers which is how I found out the radon test got lost in the mail. I can't believe this guy doesn't have 5 minutes to call a customer and advise if he did or did not get the radon test results.

What should I do? Do I really need to do this radon test to complete the home purchase? I don't want to inconvenience the sellers again and have another one done. Plus I don't want to keep posting this home buying transaction. I need to close on the house by the end of this month.

I'm thinking of contacting the Better Business Bureau and filing a complaint. What else can I do?
Rate this post positively Reply With Quote Quick reply to this message

 
Old 02-07-2008, 08:20 PM
 
Location: New Jersey
9,894 posts, read 13,836,212 times
Reputation: 10339
Did you pay him the full amount for his services? If not, I would hold money back. If you did, file the complaint with the BBB.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-07-2008, 08:26 PM
 
32 posts, read 119,290 times
Reputation: 19
Quote:
Originally Posted by MPBsr View Post
Did you pay him the full amount for his services? If not, I would hold money back. If you did, file the complaint with the BBB.
He was paid the day of the initial inspection. The check was cashed three days later.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-07-2008, 08:32 PM
 
Location: Houston, Texas
10,420 posts, read 46,557,985 times
Reputation: 10468
I would also say dont pay him. But I believe his funds come from the closing monies. Either way money does not seem to motivate him.

Home Inspectors.....AKA Deal Killers. What a joke they are. I love the way they make a leaking faucet sound like a federal disaster in thier reports which will of course scare away the clueless home buyer.

Radon tests. I remember those usless tests back east. Not a one of them are accurate because the seller will take that radon can and place it outdoors the very second that Inspector leaves. They will put it back in the basement an hour before he comes back. If the seller does something stupid like be honest and leave the can in the basement and if it reads too high........well the cost to fix the radon problem could cost $10-15,000. So the buyers back off and the seller loses a buyer. In this lousy market, that one lonely buyer might be the only buyer in 9 states.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-07-2008, 08:58 PM
 
Location: GA
2,791 posts, read 10,026,191 times
Reputation: 1162
Yes, you need the test results. They could have expedited it for the closing. The cost to remediate radon is usually under $3000.

Home Buyer's and Seller's Guide to Radon | Publications | Radon | Indoor Air | Air | US EPA.

Last edited by brook2ga; 02-07-2008 at 09:01 PM.. Reason: add link
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-07-2008, 09:57 PM
 
3,591 posts, read 8,486,969 times
Reputation: 3622
desertsun41 - I sold many houses and would NEVER try to alter a radon test. How could someone be so dishonest? The people in that home could have cancer because you took the cansister out! How can you live with yourslef.
Back to the orignal question - there is something very wrong with your inspector. Sounds like a substance abuse propblem. Of course you want the seller to pay for the remediation, why should you get stuck with it?
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-08-2008, 12:09 AM
 
6 posts, read 41,949 times
Reputation: 15
Its really your realtor's job to handle that inspector. They make it so you do not have to
make all those calls and have that kind of trouble.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-08-2008, 03:43 AM
 
32 posts, read 119,290 times
Reputation: 19
Thanks for the comments everyone.

Now, you have me thinking that maybe the seller put the can outside for a lower rating. Once I move in I will redo the radon test.

I will call my realtor to give him a call as well.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-08-2008, 05:17 AM
 
5,617 posts, read 14,366,295 times
Reputation: 2792
I know several people who did put the canister outside for about 1 day ranging to half the time outside or in between the screens and windows, only to bring it back in several hours before the inspector came or mailed to lab. I honestly dont know what to say to these people, I just think they are stupid to tell people. However the tests all came back with so suspicion that it was outside and passed.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 02-08-2008, 05:48 AM
 
9,124 posts, read 33,933,927 times
Reputation: 3601
Quote:
Originally Posted by stevemorse View Post
I know several people who did put the canister outside for about 1 day ranging to half the time outside or in between the screens and windows, only to bring it back in several hours before the inspector came or mailed to lab. I honestly dont know what to say to these people, I just think they are stupid to tell people. However the tests all came back with so suspicion that it was outside and passed.
That's why a good inspector uses a test canister that has tamper tape on it- it gets taped to the floor or another surface, and if it's moved, the tape shows it'd been moved. They also put tamper tape on any basement windows so they can't be opened to air out the basement.
Rate this post positively Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:



Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > New Jersey
Similar Threads
View detailed profiles of:

All times are GMT -6.

© 2005-2021, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top