Quote:
Originally Posted by AnxietyBiscuits
I too am well aware of the vagaries of the USPS, having owned and managed a small business myself for many years. Which is why I must respectfully say that I find it implausible that there is a scenario where the number of people calling to check to see if their tracked mail arrived is larger than the number of people calling to see if their untracked mail arrived.
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With respect. And it’s all speculation on my part.
A big question here is, will the application office be responsive to telephone calls at all? Will calls just go into voicemail purgatory. They may just work on a small cohort of applicants that are at the front of the line and ignore others until it seems to them there is a necessity to be in touch.
It’s not as if applicants are paying customers that the application office is in fear of losing to the competition. More applicants mean higher costs, unlike more customers which should mean more revenue and perhaps profit.
Do we have an idea of how many applications are involved? It’s not hard to imagine that tens of thousands and more apply to lottery. The number of applicants asked to submit docs can be very large. In this cold world, many voicemails are never replied to, I wonder if some are even ever listen to.
I don’t think there is a prohibition on sending certified mail or registered mail or similar asking if documents were received. Phoning and saying, ‘I sent my docs in as instructed, and after I sent a certified letter asking for a status update. USPS indicates my certified mail was received. Is there anything you can tell me over the phone?’
(Someone a know get a handwritten short scrawled reply in marker on very same page they sent in, ‘wait list closed’, the paper looked as if it had been crumpled and tossed then retrieved. My friend had written to learn if the wait list was open or not. The building had suddenly been listed online as having an OPEN wait list, but over the phone they said this was an error.)
Good luck to all.