two leaks within one week in a brand new lottery apt (Hope: apartment, renters)
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I moved into this apartment during the second week of January. This past Saturday, there was apparently a sprinkler malfunction a couple floors above me. First I saw a puddle, called front desk and was told they were working on fixing the leak. After about half an hour the leak stopped, but I could tell about half of my entire floor was still retaining water. Whenever pressure was applied, water droplets would squeeze out through the wood flooring panels. A couple hours later, I found a crack and a leak in my ceiling. I spent the entire night trying to dab out the water from my floor. I messaged the maintenance manager and the building provided me with two dehumidifiers to dry up the floors and walls, and a paint job on the ceiling. This was done on Tuesday. I've been keeping the dehumidifiers running even though everything felt dry to the touch.
Today, I got home from work to find another puddle in the same exact spot. Called front desk again, and was told there was another leak on another floor. And again, there is water retention on my floor. I Luckily, I have very little furniture right now and was able to move everything out of the way before it became seriously damaged.
Is there anything I can or should do in regards to this situation -- it seems I can't formally file a complaint since they "fixed" the leak in a pretty timely manner, but it's just ridiculous that this is happening literally a couple days apart. I'm new to this whole lottery thing and have no idea what my entitlements are. I feel like if was paying market rate I could complain more, but the fact that I'm already getting a discount (it's still REALLY high at 130% AMI) makes me think the management will laugh at me should I do so little as open my mouth. Should I just shut up about it and bear with it? I've lived in pre-war buildings before and have NEVER even come close to experiencing anything like this. Any help is appreciated, thanks.
I moved into this apartment during the second week of January. This past Saturday, there was apparently a sprinkler malfunction a couple floors above me. First I saw a puddle, called front desk and was told they were working on fixing the leak. After about half an hour the leak stopped, but I could tell about half of my entire floor was still retaining water. Whenever pressure was applied, water droplets would squeeze out through the wood flooring panels. A couple hours later, I found a crack and a leak in my ceiling. I spent the entire night trying to dab out the water from my floor. I messaged the maintenance manager and the building provided me with two dehumidifiers to dry up the floors and walls, and a paint job on the ceiling. This was done on Tuesday. I've been keeping the dehumidifiers running even though everything felt dry to the touch.
Today, I got home from work to find another puddle in the same exact spot. Called front desk again, and was told there was another leak on another floor. And again, there is water retention on my floor. I Luckily, I have very little furniture right now and was able to move everything out of the way before it became seriously damaged.
Is there anything I can or should do in regards to this situation -- it seems I can't formally file a complaint since they "fixed" the leak in a pretty timely manner, but it's just ridiculous that this is happening literally a couple days apart. I'm new to this whole lottery thing and have no idea what my entitlements are. I feel like if was paying market rate I could complain more, but the fact that I'm already getting a discount (it's still REALLY high at 130% AMI) makes me think the management will laugh at me should I do so little as open my mouth. Should I just shut up about it and bear with it? I've lived in pre-war buildings before and have NEVER even come close to experiencing anything like this. Any help is appreciated, thanks.
So sorry to hear this especially since you just moved. If I were in your position, lottery apartment or not, that should not be happening. You pay rent just like the next person and that is unacceptable.
Sorry about your ordeal. The Two Blue Slip development in Greenpoint (also 130% AMI) was in the news about a tenant dealing with the same issue. Hope your building management resolves this quickly.
Sorry about your ordeal. The Two Blue Slip development in Greenpoint (also 130% AMI) was in the news about a tenant dealing with the same issue. Hope your building management resolves this quickly.
It's great to have sprinkler systems in new buildings. But when they leak, it's a problem. Of course, they shouldn't be leaking if properly installed. But my friend in a lottery building had a leak a couple of weeks ago, fortunately in the hallway. It wasn't easy to repair, and she would wake up in the middle of the night to go out to the hallway and make sure the bucket wasn't overflowing.
Sorry about your ordeal. The Two Blue Slip development in Greenpoint (also 130% AMI) was in the news about a tenant dealing with the same issue. Hope your building management resolves this quickly.
When I moved into my previous apartment, it was my first that had sprinklers, and I finally got renters insurance specifically just in case they malfunctioned. Have sprinklers in my current apartment too, so I have kept the insurance. So far, so good though.
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