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Old 10-13-2012, 12:37 PM
 
Location: Manhattan
174 posts, read 415,420 times
Reputation: 81

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Would love any positive or negative feedback please

We are with Time Warner and until the last few months they have been fine. I am getting pretty sick of calling and having them reboot because the cable is not working. The internet also slows down and its pretty bad as I work from home.

Friends have suggested Fios? I want to know if its worth the change?

Sometimes it can be better the devil you know.

Would love to hear of people that have jumped ship and what their experience was
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Old 10-13-2012, 12:40 PM
 
145 posts, read 284,940 times
Reputation: 116
I hate TWC. If Fios were available where I am currently at, I'd jump all over it. But alas, TWC is the monopoly here.
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Old 10-13-2012, 12:41 PM
 
Location: Manhattan
174 posts, read 415,420 times
Reputation: 81
lucky for it is now here
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Old 10-14-2012, 12:06 AM
 
Location: Staten Island
387 posts, read 681,204 times
Reputation: 238
Switched from TWC to FIOS, my Bill is almost $100 cheaper. The picture is a little better & I haven't experianced the picture fuzz that was common with TWC. The internet connection is a little faster.

When my two year contract is up I will most likely switch back to TWC when they have a promotion.
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Old 10-14-2012, 12:42 AM
 
Location: New York
877 posts, read 2,014,752 times
Reputation: 543
I've had Verizon for 8 years and the first few years, the internet went on and off but it wasn't too severe. My parents heard about the free calls to Canada deal for TWC recently and jumped on it immediately without any considerations and guess what..we got screwed. For 2 months, it was the worst and since I did my internship from home, it made everything worse. The calls were hectic and we had to get technicians to come back THE DAY they fixed it. I think 3-4 technicians have come by. That equals about 8 years of technicians from Verizon coming.
It was just so much BS, we switched back to Verizon and everything is fine again. Time Warner charged us for every little thing, even the wifi from the box..ridiculous.

I think it pretty depends on location because a lot of people have said Time Warner is great but I don't think our area was good in particular because I spoke with a friend who also said TW sucks. You should try asking some people area your area to see what internet they use. As awkward as it may be, it'll come in VERY handy.
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Old 10-14-2012, 04:56 AM
 
Location: Manhattan
25,387 posts, read 37,134,785 times
Reputation: 12802
I recommend FIOS but my only comparisons were with Comcast and RCN...both pains in the ass.
But be warned, I have a 25/25 Mbps but still see some DRASTIC slowdowns at Prime Time when streaming sometimes slows to 1 Mbps or lower. Verizon says this is impossible but they ran remote speed tests and found it was a fact. (And they still say it's impossible. Whadda yah gonna do? So I just stopped calling them.)

I am paying $109 including taxes for Digital Phone, 25/25 internet,ExtremeHD package, wifi router, Multi-Room DVR (500 gigs) free for life, extra HD set top box, and free Showtime for 2 years.
You cannot get that with Time Warner.
So I recommend FIOS.
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Old 10-14-2012, 08:00 AM
KB4
 
Location: New York
1,032 posts, read 1,645,936 times
Reputation: 1328
We used to have Time Warner but it got to the point where we had no internet almost every weekend! Switched to Fios about 6 months ago and have been very happy since then. It's much cheaper (at least for the first two years) and reliable. When we called Time Warner to let them know that we are switching, they were not surprised. They are well aware of their issues.
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