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Old 06-16-2022, 07:21 PM
 
Location: NY
15,840 posts, read 6,654,561 times
Reputation: 11982

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I have never had a problem paying my water bill.
I had an idea what day the bill would come in the mail.
Pay it when I got it.

With the assistance of the internet I was able to printout a copy
if I received it late in the mail and still get payment in on time.


This option no longer appears to exist.

The option to print out your bill is gone!

It's either getting the paper bill in the mail
or having your arm twisted and sign up for paperless billing
where then and only then you can printout your water bill.

Why can I no longer have access to both?

If you miss the bill in the mail you get hit with a late charge.
Now if you miss your text message on a water bill..................same thing.



Any ideas?


Thanks in advance...................

Last edited by Mr.Retired; 06-16-2022 at 08:04 PM..
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Old 06-17-2022, 09:33 AM
 
Location: NY
15,840 posts, read 6,654,561 times
Reputation: 11982
Thanks to Tech Team.

Problem Solved.


Button now appears where you can press and download bill ( history ).
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Old 06-17-2022, 02:55 PM
 
615 posts, read 442,327 times
Reputation: 970
Glad it worked out for you, Mr Retired. Let the water flow!
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Old 04-28-2023, 08:56 AM
 
4,162 posts, read 4,017,073 times
Reputation: 3990
I’m bumping this old thread because I paid my water bill by mail a week ago and the payment hasn’t been posted to my account yet. Has anyone had a similar experience with delays in posting water bill payments? The bill isn’t due for another 2+ weeks but it shouldn’t take more than a week for mail to go from Queens to Newark (payment address).
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Old 05-03-2023, 06:40 AM
 
4,162 posts, read 4,017,073 times
Reputation: 3990
Quote:
Originally Posted by martinjsxx View Post
I’m bumping this old thread because I paid my water bill by mail a week ago and the payment hasn’t been posted to my account yet. Has anyone had a similar experience with delays in posting water bill payments? The bill isn’t due for another 2+ weeks but it shouldn’t take more than a week for mail to go from Queens to Newark (payment address).
Update: payment was posted 11 days after mailing it at the post office. It usually takes only 3 business days to post.
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