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I think that's a little debatable, it seems like people aren't as friendly here, BUT they also want to get things done. You can go to a lot of other states and see people who just lounge around and take their time with things, do you know what I mean?
I think customer service is getting things done in a timely manner without being an Moderator cut: language. I've experienced many customer service ppl in nyc that are slow AND rude. Usually, it is related to the business not having a systematic process for bringing people in an out efficiently.
I have not noticed a lower quality of service in sit down restaurants. It probably something to do with their income being affected by their attitude. I have also noticed a little more niceness w/ the downturn of the economy. Also, when someone seems to be Moderator cut: language, I approach them with a big out of towner HELLO and smile. Generally, this catches them off guard and I get a little nicer response than I would have.
Anyway, I would take fast and rude over nice and slow. That is why I live here (among other reasons). But, the standard for customer service undeniably different than the majority of the rest of the country.
Last edited by Green Irish Eyes; 07-03-2009 at 02:03 PM..
Reason: Language
I like to think people are people but living in NY and then Texas there is a big difference. IN NYC if you make eye contact with someone on the street - they think you may be nuts or dangerous. In Texas if you don't actually say "Hello" they think you are stuck up or unfriendly.
I like to think people are people but living in NY and then Texas there is a big difference. IN NYC if you make eye contact with someone on the street - they think you may be nuts or dangerous. In Texas if you don't actually say "Hello" they think you are stuck up or unfriendly.
Hi, thanks for spreading the untrue stereotype that eye contact is completely illegal in New York. This is not true at all, and has been dis-proven in multiple threads. Thanks.
But, the standard for customer service undeniably different than the majority of the rest of the country.
This is probably the only place in the country where it is considered acceptable for cashiers and other service employees to yell out "NEXT" when serving customers. If a cashier did that anywhere else in the country they'd probably be fired on the spot because it comes across as very rude.
This is probably the only place in the country where it is considered acceptable for cashiers and other service employees to yell out "NEXT" when serving customers. If a cashier did that anywhere else in the country they'd probably be fired on the spot because it comes across as very rude.
Yes NYC is a very competitive city to live. There is a reason why they say if you can make it here you can make it anywhere. Politeness, sentimentality and kindness are not great traits to have in this Darwinian urban jungle.
This is probably the only place in the country where it is considered acceptable for cashiers and other service employees to yell out "NEXT" when serving customers. If a cashier did that anywhere else in the country they'd probably be fired on the spot because it comes across as very rude.
What some consider rude others consider efficient. I'm grateful for a cashier that can keep the line moving. Do you know what I consider rude? People who dawdle and hold hold up a line: taking on the phone, being indecisive, changing an order, searching for money, etc. That's rude because it wastes other people's time.
New Yorkers are very nice people but we're very impatient. I only get nasty when people waste my time.
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