U.S. CitiesCity-Data Forum Index
Covid-19 Information Page
Go Back   City-Data Forum > U.S. Forums > New York > New York City
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 10-26-2009, 07:32 PM
 
Location: Dallas via NYC via Austin via Chicago
980 posts, read 2,920,115 times
Reputation: 429

Advertisements

Hello, I've just joined 2 credit unions.

One is MCU(New York Municipal Credit Union) and Xcel credit union. Does anyone have any feedback or info on these credit unions? Xcel seemed very nice but MCU seemed very busy and unorganized.

Thanks
Rate this post positively Reply With Quote Quick reply to this message

 
Old 10-26-2009, 07:46 PM
Status: "Uncomfortably numb" (set 26 days ago)
 
Location: Coastal New Jersey
65,263 posts, read 61,372,667 times
Reputation: 79649
Quote:
Originally Posted by latikeriii View Post
Hello, I've just joined 2 credit unions.

One is MCU(New York Municipal Credit Union) and Xcel credit union. Does anyone have any feedback or info on these credit unions? Xcel seemed very nice but MCU seemed very busy and unorganized.

Thanks
I've belonged to Xcel since before it was Xcel. Have never had any problems getting loans, etc. I've also gotten good customer service when I've had to call with questions. It's easy to get a live person. The drawback is that they have few branches, but I do everything on line anyway. And there's no fee at most ATM machines located in 7-11.

Don't know anything about MCU.
Rate this post positively Reply With Quote Quick reply to this message
 
Old 10-26-2009, 08:26 PM
 
72 posts, read 197,201 times
Reputation: 37
I belonged to MCU and didn't like it. The lines at their locations can be very long and your impression of them being unorganized is right on.

I had a small automatic deduction from my paycheck. I didn't pay much attention to the account, and after about 2 months there was only 1 of my deposits in my account when there should have been 5. Customer service over the phone wasn't helpful, and a trip to the Queens Center Mall branch was useless because I went on a Saturday and "that department wasn't working". I ended up calling the rep who came to my job to enroll people and he cleared it up very quickly (after a few weeks attempting with cust serv).

I recall others at my job not happy but can't remember specifically why. I only joined because I thought a credit union would give me better rates, but that wasn't the case. Especially now that online savings accounts tend to pay the best rates. I didn't find their mortgage rates very competitive when I purchased my house either
Rate this post positively Reply With Quote Quick reply to this message
 
Old 10-27-2009, 09:57 PM
 
1 posts, read 3,315 times
Reputation: 10
I am getting a mortgage from MCU right now. The service is unbelievably poor. Noone responds to any e-mails or calls. Simplest things take months to accomplish. Stay away if you have a choice.
Rate this post positively Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:



Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > New York > New York City
Similar Threads
View detailed profiles of:
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 06:52 AM.

© 2005-2020, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top