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“ individuals who are unemployed and have not looked for work in the past four weeks are not counted in the unemployment rate. In the U.S., the unemployment rate only takes into consideration those in the labor force, which are people that are working or not working but actively seeking work”
“ individuals who are unemployed and have not looked for work in the past four weeks are not counted in the unemployment rate. In the U.S., the unemployment rate only takes into consideration those in the labor force, which are people that are working or not working but actively seeking work”
“ individuals who are unemployed and have not looked for work in the past four weeks are not counted in the unemployment rate. In the U.S., the unemployment rate only takes into consideration those in the labor force, which are people that are working or not working but actively seeking work”
Thank you for finding a quote for saying directly what I was referring to.
That link is for Unemployment Insurance Employer Services District Offices not for the unemployed public. The NYC offices have a PO Box in Albany for the address. One also didn't answer the phone number, and at the other, the person said they are doing taxes not unemployment benefits.
He suggested to call a NYS Workforce 1 center in case they can get me to someone, but the offices are also not answering the number.
I called the state senator for help. An assistant returned my call in about an hour. He said he sent a message to expedite my case and I should hear back in two weeks. So far it will be five weeks without unemployment insurance benefits.
I don't see why the public lets government agencies publicize numbers that provide no way of speaking with anyone.
NYS DOL moved or is moving lots of resources to tech (responding via online, etc..) and also is experiencing a labor shortage. What new hires they do get are mostly trained with deal with online which is where NYS is trying to move many agencies.
Long story short there aren't enough DOL staff to answer calls, and it isn't going to get better anytime soon.
During covid with help of federal funds NYS like others was able to hire additional staff, but that's all over now.
Best you can do is keep calling. Monday and Friday are likely not going to work since everyone and their mother calls on those days, especially first thing in morning or last in afternoon/early evening before NYS DOL phone lines shut down.
Try also getting your local state or NYC elected officials involved. Sometimes that lights a fire under DOL's behinds. Also use DOL's email/online portal to send messages.
Wow so this has been publicized in articles and by posters for a long time and it is still the same thing now, years later. Thank you very much for the information. I sent a message through my online account and spoke with a rep. in the office of one of the State Senators. He sent a message to Labor and told me it will be about two weeks until I get a response.
So people have to waste a lot of their time and maybe still don't get the right answer. And one article says NYS is in the top 15 states for denying rightful claims. That is how truthful the unemployment numbers are.
Every customer service line has that phrase. My guess is it’s to try and convince you to resort to online services.
Sometimes online services maybe doesn't cover the problem or the person doesn't know to send a message through their online account. That AI bot, Perkins, only answers basic questions that are already answered on the website.
Yeah gotta love that garbage…
“Chat with a representative now”
You open the chat and it’s the same generic answers/rhetoric you find on your own on the website…
It seems like there's a mismatch between the official stats and what's happening on the ground. Maybe the high call volume is due to more people needing help than the stats show, or it could be a staffing issue. Either way, it's not helpful when you can't even get through to talk to someone.
Yes, maybe "a mismatch between the official stats and what's happening on the ground." Seems like "an extremely high volume of calls" constantly all day every day isn't a staffing issue because short staffing doesn't make a low number of calls that they can't handle equate to an extremely high volume of calls.
That wouldn’t affect the point he’s trying to say that it says higher than normal call volume. If people aren’t taking part in the market they wouldn’t be calling for unemployment.
The poster is trying to say it’s 4.5 percent unemployment which is lower than recently but they are saying more people are calling. He attempting to say the government is skewing the number which you never know.
Exactly, maybe the government is skewing the unemployment number.
And the gov officials could properly staff the Labor Dept if they wanted to.
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