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Old 11-14-2018, 05:00 PM
 
78 posts, read 93,398 times
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Quote:
Originally Posted by graceC View Post
I think this has something to do with certain products but not widespread, I ordered a jacket from Amazon close to midnight on 11/12 and it's arriving tomorrow. I'm in Herndon.
This happens with every available in-stock Prime item. I change the ship-to address to eastern NoVA and - presto! - 2 day delivery.
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Old 11-14-2018, 06:27 PM
 
Location: D.C.
2,867 posts, read 3,578,051 times
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I don’t think it’s a policy change. I think it’s a staffing and logistics hiccup at the moment. They did lose a key warehouse to a tornado in Baltimore very recently, might have something to do with that and shifting outposts to accommodate.
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Old 11-14-2018, 06:48 PM
 
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Yes, the tornado is connected to delays across the mid-Atlantic. I wish they had emailed or put an alert instead of me having to search for the answer.
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Old 11-14-2018, 09:47 PM
 
78 posts, read 93,398 times
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Quote:
Originally Posted by NC211 View Post
I don’t think it’s a policy change. I think it’s a staffing and logistics hiccup at the moment. They did lose a key warehouse to a tornado in Baltimore very recently, might have something to do with that and shifting outposts to accommodate.
Funny enough, Amazon is looking for delivery hires in Sterling. But if the reason is the Baltimore warehouse, why do deliveries to McLean, Great Falls, Oakton, Springfield, etc. still get two days, but Ashburn, Reston, Sterling, Fairfax, Chantilly, etc. get 6-9 days?
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Old 11-15-2018, 02:17 AM
 
78 posts, read 93,398 times
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By the way, something interesting. I found a small item listed as in stock. Ordered it to be sent to Springfield, and it was guaranteed to be there in two days. Also sent one to Chantilly, and it will be there between 6-9 days. The interesting part is that the first order seems to be shipping from near NoVA, but the second order shipped from California!

Something is screwy with Amazon’s ordering system! For some reason, items destined for western part of NoVA is not being shipped from the same nearby warehouse as those intended for inner suburbs (the term is loosely used - Oakton gets 2 days).
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Old 11-15-2018, 04:10 AM
 
9,894 posts, read 14,181,970 times
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Quote:
Originally Posted by MaggieGreene View Post
Please elaborate. You now have two day estimates after the demand or just for those specific items you ordered?
Yes, those specific items arrived within 2 days.
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Old 11-15-2018, 05:37 AM
 
Location: Central Virginia
6,577 posts, read 8,436,900 times
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I too have noticed some delays recently with a couple of my subscription items.

And technically, they offer free 2-day shipping - that’s just transit time once it’s picked up. It can take them longer to process the order and get it out the door. The 2-days starts when it’s picked up. That’s what I’ve observed as Amazon’s response to complaints.
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Old 11-16-2018, 12:38 AM
 
78 posts, read 93,398 times
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Quote:
Originally Posted by HokieFan View Post
And technically, they offer free 2-day shipping - that’s just transit time once it’s picked up. It can take them longer to process the order and get it out the door. The 2-days starts when it’s picked up. That’s what I’ve observed as Amazon’s response to complaints.
At 9 days of estimated shipping time, that’s 7 days of processing before shipping. That’s not Amazon. That’s some mom and pop store with owners who can’t use computers.

Again, what’s odd is Oakton getting 2 days and the neighborhoods to the immediate west getting 6-9 days. Are they served by different processing centers?
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Old 11-16-2018, 07:07 AM
 
Location: Living rent free in your head
42,876 posts, read 26,428,665 times
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Quote:
Originally Posted by HokieFan View Post
I too have noticed some delays recently with a couple of my subscription items.

And technically, they offer free 2-day shipping - that’s just transit time once it’s picked up. It can take them longer to process the order and get it out the door. The 2-days starts when it’s picked up. That’s what I’ve observed as Amazon’s response to complaints.
No, if it says 2 day shipping it's 2 day shipping. If you get a delivery date further out you should find out why, sometimes 3rd party sellers are part of prime but don't offer 2 day shipping. With two day shipping if I don't get my merchandise after 4 days I call them and they resend it for free and at times have told me not to bother returning the stuff that is late if and when it shows up.
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Old 11-16-2018, 03:57 PM
 
1,159 posts, read 1,293,519 times
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https://www.washingtonpost.com/busin...=.5057b6ef4d93
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