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Old 08-07-2020, 02:34 PM
 
147 posts, read 255,549 times
Reputation: 195

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I have been searching the zoo website for information regarding the lost months due to COVID but found nothing. Our membership is expiring 9/30. I heard that they were going to give members extra months that will add on to their current expiration. I log into my account and have not seen it.

The only thing I have seen is a promotion to renew your membership and get the lost months added to the 12 months. We are not planning to renew due to uncertainty but would like to get the lost months back without renewing. This would only seem fair since we couldn't visit due to closure.

Anyone has insights? Thank you.
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Old 08-07-2020, 04:35 PM
 
Location: Central Virginia
6,588 posts, read 8,460,742 times
Reputation: 18947
It appears so but you'll have to call to extend your membership.

https://nationalzoo.si.edu/membership/membership-faqs

I haven't been able to use my membership benefits during the COVID-19 pandemic. Can my membership be extended?
Yes! If you would like to request an extension on your membership, please contact the Membership Office or call 202-633-2922.
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