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We order from the internet all the time and haven't had a problem. Our new bed was slightly damaged but the company is standing by their product. Our new porch light arrived yesterday and it's picture perfect. We always use pay pal and that seems to work out pretty good. Now carry out orders are a huge problem here. You better be up for an adventure when you order out here.
Most of my clothes come that way nowadays mainly from two companies that I know very well and know what sizes to order. Their returns policies are superb- any problem, even if you don't like the colour, just send it back.
Mrs and Miss J manage to keep White Van Man fully occupied with their various and varied orders as well!
I was especially saddened by Dallas Kitty's tale (no pun intended!).