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Old 12-07-2011, 07:00 PM
39 posts, read 69,945 times
Reputation: 23


So I opened up a new Capital One credit card and I received it in the mail. I called customer service to activate my card, I got some lady who spoke broken English and couldn't understand me, so I hung up and went about my usual business. This was on November 27th.

I tried again today to activate my card and was told there was a restriction on my account. The gentleman asked me to confirm my identity with a few questions, I correctly answered them and he then said my account was open and ready to go.

I went online to create a user ID, it told me I still had a restriction. I called up again and the agent told me my account was closed because someone called up on November 27th saying they were me and saying this account is fraudulent. I asked to speak to a manager, and the manager told me the same thing. They received a call from someone who was able to confirm my identity asked to have the account closed. They could do nothing for me.

I'm assuming this is a huge mistake on their part. I never dealt with any identity theft, and if someone knew all of my personal information, I doubt they would be closing accounts and saying they never opened such an account. I'm assuming the incompetent lady I spoke to on November 27th somehow closed my account.

I'm over it and will open up a credit card with another bank tomorrow. My question is, this applying, being approved for and having my card closed, will this hurt me in any way. Specifically my credit score?
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Old 12-07-2011, 07:51 PM
Location: MMU->ABE->ATL->ASH
9,230 posts, read 18,547,457 times
Reputation: 10201
It will 'hurt' your score a little, but since it was only open for a month (maybe), then closed. The 'life' of the card factor will be low, The credit to debt figure will be effected if you carry a balance. But when you get a card from a different back that will balance out that effect.

All that being said, it will 'cost' you about few point that will recover in about 3-4 months.
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