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We have two joint checking accounts, one with a national brand and one with a local bank. ATM cards for both. The national account is "my" account and the local one is "my wife's".
The national brand has the latest whiz-bang technology and does everything you could imagine.
I just found out this weekend the local bank's ATM does not accept deposits (luckily the drive-up was still open). I know I can deposit a check using my Smart Phone and the bank's app, but what if I wanted to deposit cash? That seems weird to me. Is it very common for a bank to simply not accept ATM deposits in the year 2021?
Maybe the hopper is full. Did you try calling the bank and asking?
Sorry, I didn't give all the details. Although you are implying it's not common.
On Saturday morning when I tried to make a deposit and withdrawal at the same time, for convenience, I could make the withdrawal but there was no touchscreen "button" for making a deposit. So seeing that the drive-up was still open I went to the drive-up teller. She told me that their ATM's do not take deposits. I took care to clarify that the machine was not simply broken at that time. She indicated that no, it never accepts deposits, period.
Sorry, I didn't give all the details. Although you are implying it's not common.
On Saturday morning when I tried to make a deposit and withdrawal at the same time, for convenience, I could make the withdrawal but there was no touchscreen "button" for making a deposit. So seeing that the drive-up was still open I went to the drive-up teller. She told me that their ATM's do not take deposits. I took care to clarify that the machine was not simply broken at that time. She indicated that no, it never accepts deposits, period.
Unusual in 2021, right?
One would think. In order to make a local deposit, I now have to go to a BB&T branch, as they closed my old SunTrust branch. I went one evening right after work to make a deposit at the ATM and was stunned to see that there was no deposit feature. I had to takeoff work the next day to make the deposit. I thought maybe it was just something that they had to fix… And honestly I forgot about it until I read this post. So I’m going to call them and find out. It’s kind of ridiculous that you can’t make a deposit at an ATM. I can certainly make them at any of the other SunTrust branches. I have done so since then.
ive never felt comfortable with a deposit left in an atm. if i cant deposit it with my phone, ill go to the teller. definitely would be very nervous about depositing cash into an atm.
I would never deposit cash via an ATM either. I am talking about depositing checks, and have deposited checks in an ATM for many many years and never had an issue
ive never felt comfortable with a deposit left in an atm. if i cant deposit it with my phone, ill go to the teller. definitely would be very nervous about depositing cash into an atm.
Same here. I go through the drive through if I have cash.
I use Chase, and their ATMs accept checks. I can also deposit via phone app by taking a picture of the check. On a personal level, I don't think that I have deposited cash into an account in ... 30 years?
Even checks are very rare. My employer pays travel reimbursement by check rather than direct deposit, so pre-pandemic I would get 6-8 of those a year. From other sources I might get the odd check as a rebate or similar, but those are probably no more frequent than 2 times/year.
I have done cash business deposits, but that has either been done by armored car or at the teller. In the past year, my wife's small business has become virtually all electronic, so even for business purposes cash deposits have become a non-issue.
All of which is to say it does not surprise me that smaller banks might not support cash deposits via ATM. They cannot get many of them, and I suspect the machinery to accept them is an additional expense.
I only use the deposit function on the bank app on my phone.
That capability was a game changer when it came out several years ago.
I try to avoid the bank and ATM when possible.
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