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Old 04-04-2014, 10:58 AM
 
2 posts, read 2,679 times
Reputation: 10

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I recently vacated a one bedroom rental property in Elkins Park (outside of Philadelphia) in Feb. 2014. Shortly afterwards I received a bill I expected for one blind replacement as well as my final electric. Additionally, the property is billing me $750 for carpet replacement, without providing any explanation why.
I paid for the blinds and electric and contacted them regarding the carpet fee. They seem to have replaced all the carpet in the apartment to eliminate damage that was done by mice (which they promptly exterminated) in later 2013. At the time of extermination they agreed the damage was done by rodents and assured me that I would not be responsible for the repairs/replacement, but that they would take care of the damage after I vacated the property. I didn't think anything of it at the time....
Not when I contact the account manager she claims there is no note on my account of this discourse at the time of damage. But when I call the maintenance department they have no problem finding the complaint that was filed with a note about who is responsible for repairs.
The better business bureau will to accept complaints between tenants and property managers, any ideas on a next step from here?
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Old 04-04-2014, 12:04 PM
 
1,114 posts, read 1,966,926 times
Reputation: 420
Quote:
Originally Posted by PAstudent14 View Post
I recently vacated a one bedroom rental property in Elkins Park (outside of Philadelphia) in Feb. 2014. Shortly afterwards I received a bill I expected for one blind replacement as well as my final electric. Additionally, the property is billing me $750 for carpet replacement, without providing any explanation why.
I paid for the blinds and electric and contacted them regarding the carpet fee. They seem to have replaced all the carpet in the apartment to eliminate damage that was done by mice (which they promptly exterminated) in later 2013. At the time of extermination they agreed the damage was done by rodents and assured me that I would not be responsible for the repairs/replacement, but that they would take care of the damage after I vacated the property. I didn't think anything of it at the time....
Not when I contact the account manager she claims there is no note on my account of this discourse at the time of damage. But when I call the maintenance department they have no problem finding the complaint that was filed with a note about who is responsible for repairs.
The better business bureau will to accept complaints between tenants and property managers, any ideas on a next step from here?
So they don't have a security deposit? How about just don't pay it, and write them a formal letter stating why you don't believe it is owed. Get a copy of the note from maintenance and attach that to the letter. Maybe I'm missing something.
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Old 04-04-2014, 12:26 PM
 
Location: Newark, NJ
695 posts, read 381,554 times
Reputation: 966
Are you sure it was the rodents? Maybe you're a carpet muncher? I've rented to carpet munchers before, and they didn't always realize that they were carpet munchers, but I could tell. It's nothing to be ashamed of.
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Old 04-04-2014, 04:48 PM
 
Location: Philadelphia, PA
1,567 posts, read 2,663,137 times
Reputation: 1658
Did you get anything in writing? What does your lease say about damages/charges? Unless it's in writing, it's basically he said/he said.
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Old 04-05-2014, 11:01 AM
 
2 posts, read 2,679 times
Reputation: 10
They did not require a security deposit at move in, so they're billing me now. They refused to provide documentation of the damages at the time and. Continue to provide documentation of the note on my account now, which seems odd to me. Now they're just threatening to report the "delinquent charges" to the credit bureau.

The damage was clearly from rodents. I had no pets and the row home had a history of mice previously during my lease which was also documented. I also have photos of the carpet shavings and mouse droppings surrounding the damaged area.
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Old 04-05-2014, 12:19 PM
 
Location: Philadelphia, PA
1,567 posts, read 2,663,137 times
Reputation: 1658
What does your lease say about damages? You have a lease, don't you?
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Old 04-05-2014, 12:39 PM
 
1,114 posts, read 1,966,926 times
Reputation: 420
Quote:
Originally Posted by PAstudent14 View Post
They did not require a security deposit at move in, so they're billing me now. They refused to provide documentation of the damages at the time and. Continue to provide documentation of the note on my account now, which seems odd to me. Now they're just threatening to report the "delinquent charges" to the credit bureau.

The damage was clearly from rodents. I had no pets and the row home had a history of mice previously during my lease which was also documented. I also have photos of the carpet shavings and mouse droppings surrounding the damaged area.
I believe that if you contest that the payment is owed, they have to remove it from your credit report. It then becomes a contractual issue. They would have to sue you to recover. Based on what you are saying, sounds likely that they would not be successful.
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Old 10-24-2014, 01:10 PM
 
1 posts, read 995 times
Reputation: 10
I am renting an apt on the 4th floor of an old building in center city. Soon after moving in I discovered I have a mouse/rat problem. The landlord has had an exterminator set traps and they have closed up some holes (though not properly with steel wool) I have had symptoms of stress, cough, headaches and nausea and vomiting. What are my rights regarding this problem? Its not getting any better and I'm afraid of getting ill from this problem. I am keeping food sources high and in containers and my apt is clean. Please help!!
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