U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > U.S. Forums > Arizona > Phoenix area
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
 
Old 05-27-2011, 11:43 AM
 
53 posts, read 123,010 times
Reputation: 15

Advertisements

Hello Everybody,
This message is actually a continuation of my previous question about how to dispute a $620.97 water bill in an uninhabited house for the period April 12 (when previous owner vacated the property) through May 5, 2011. Previous reading is 196, current reading (on May 5) is 338.
My husband and I went yesterday Downtown to Mesa Utilities Center to explain why we believe it would be fair to have the charges reduced to a normal consumption, say to the level of what the previous owner always paid even though we did not arrive here earlier than May 16. I left a detailed letter explaining our situation and attached copies of our flight tickets that prove we flew from Dulles International Airport to Phoenix on the 16th as well as the invoice of the plumber who, on May 17, for half day probed our property inside out to find some justification for the huge water bill. Well, the Dispute Manager told us that the old pool fluidmaster fill valve that the plumber replaced with a new one (indicated in the invoice) must have caused the tremendous water consumption.
So, as a Virginian who never had a pool, I ask each of you this-having a defective valve where did all the water go? Do swimming pools have a drainage system? In other words does the water in a swimming pool circulate, or it only sits there and evaporates? Because if the water in the pool is not evacuated then all the gallons mentioned in our bill as having being consumed would have flooded not only our yard but the park behind the property. Please explain in laymen’s terms if the Utilities Manager was right in what she said. The plumber told us plainly on the 17th that this valve does NOT explain the consumption of 142 gallons of water in 23 days. Thank you all.
Rate this post positively Quick reply to this message

 
Old 05-27-2011, 12:20 PM
 
Location: Tempe, Arizona
4,511 posts, read 12,804,320 times
Reputation: 2199
Quote:
Originally Posted by Endurance View Post
...So, as a Virginian who never had a pool, I ask each of you this-having a defective valve where did all the water go? Do swimming pools have a drainage system? In other words does the water in a swimming pool circulate, or it only sits there and evaporates? Because if the water in the pool is not evacuated then all the gallons mentioned in our bill as having being consumed would have flooded not only our yard but the park behind the property. Please explain in laymen’s terms if the Utilities Manager was right in what she said. The plumber told us plainly on the 17th that this valve does NOT explain the consumption of 142 gallons of water in 23 days. Thank you all.
Pool water should recirculate and only lose water due to evaporation unless there is a leak in the pool plumbing. The fill valve adds water to the pool as water evaporates to keep it at a fixed level. If the valve becomes stuck open, then you should notice the water level being higher than normal. Your plumber should be aware of this and if he said it was not the problem, I'd tend to believe him. Did he say why he replaced it?
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 12:21 PM
 
240 posts, read 782,763 times
Reputation: 396
Hmm... 142 gallons / 23 days = 6.174 gallons per day. We could put that amount in our pool everyday, and I really doubt that I would even notice. It seems our pool loses an inch or so every few days to evaporation. We had it leak tested and it was fine. Anyway, I'm tending to agree that it isn't the auto-fill valve. Do you have a sprinkler system in your yard? If so, how many minutes is it on per day, and are all the heads working properly?
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 12:30 PM
 
2,879 posts, read 7,323,425 times
Reputation: 1174
I think she is talking units and that would be 100,000 gallons +/-.
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 01:09 PM
 
53 posts, read 123,010 times
Reputation: 15
Thank you all for your promptness. I quoted the numbers from the water bill Our charges are for 142,000 gallons that stupefied our plumber. We do not have a sprinkler system-we barely have any vegetation in the 8,000 yard The pool occupies most of it Plumber asked us if we wanted to replace the valve as it seemed worn out. So if the pool water evaporates only where did the all these gallons went?
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 01:11 PM
 
Location: Back in COLORADO!!!
840 posts, read 2,280,710 times
Reputation: 1388
I'm a plumber. A Fluidmaster is a fill valve for a toilet, not a swimming pool... Did your plumber find a leaky fill valve in a toilet and replace it? Even so, there is no way to consume that much water without a massive, (truely massive) leak somewhere....
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 01:19 PM
 
Location: Tempe, Arizona
4,511 posts, read 12,804,320 times
Reputation: 2199
Quote:
Originally Posted by GreenScoutII View Post
I'm a plumber. A Fluidmaster is a fill valve for a toilet, not a swimming pool... Did your plumber find a leaky fill valve in a toilet and replace it? Even so, there is no way to consume that much water without a massive, (truely massive) leak somewhere....
They are also used in pools:

Letro - White Pool AutoFill - FluidMaster Valve
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 02:37 PM
 
240 posts, read 782,763 times
Reputation: 396
Ah okay... 142,000 gallons / 23 days = 6,173.913 gallons per day so yeah, massive leak, or maybe the meter is baked, or maybe estimates were done, and then along came a live reading, and you were hit with the under-estimate correction. But does Mesa even estimate? Maybe you can get Mesa to check the meter and verify it is working properly. With that much water per day, you'd think you'd see a sign of the problem somewhere.
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 02:39 PM
 
17,842 posts, read 39,842,517 times
Reputation: 10544
I assume you've looked at the leak detector on your water meter, or your plumber has. You're right, with that much water, you'd be seeing some visible sign, I would think, even if it's just some REALLY soft ground. I'd get someone from the city out there. Good luck!
Rate this post positively Quick reply to this message
 
Old 05-27-2011, 03:31 PM
 
53 posts, read 123,010 times
Reputation: 15
The meter appears to be OK The plumber checked it. Then my husband did readings twice a day the week after May 17 that show normal consumption We gave the Dispute Manager a copy of our readings as well. She said she is sure the valve is the cause and made a plan for $200/mo for the next 2 months We already paid the first istallment yesterday. What chances do we have now to reconsider the charges adjustment? Thank you.
Rate this post positively Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


 
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Settings
X
Data:
Loading data...
Based on 2000-2020 data
Loading data...

123
Hide US histogram

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > Arizona > Phoenix area
Similar Threads

All times are GMT -6.

© 2005-2021, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top