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Old 08-10-2014, 11:54 PM
 
Location: Coolidge, AZ
1,220 posts, read 1,596,487 times
Reputation: 989

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like 10 techs and a physical store visit (Southern and Superstition Springs store is awesome) I'm back online and cable up again. The phone people are complete morons. If you ever have a cox issue go to a store. DO NOT call service phone number.

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Old 08-10-2014, 11:55 PM
 
Location: Coolidge, AZ
1,220 posts, read 1,596,487 times
Reputation: 989
What was that almost a whole week? Phew!
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Old 08-22-2014, 04:14 PM
 
9,480 posts, read 12,301,155 times
Reputation: 8783
Quote:
Originally Posted by ElleTea View Post
I got the email today that my speed has been doubled, and ever since I have noticed everything seems to be taking longer than usual to load, some things just "timing out". Nice.

Well...I am finally "up to speed" it seems.

Did a hard reset, reset via the website...both did nothing. Internet was slower than dial-up, pages timing out. UGH.

Called support and after being told it couldn't possibly be their router they finally scheduled a service call. After all kinds of tests and multiple phone calls calls they sent a tech to the apartment who finally just swapped out the router and BOOM! Super fast speeds.
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Old 08-24-2014, 01:11 AM
 
Location: USA
3,966 posts, read 10,702,949 times
Reputation: 2228
Im curious if data limits were ever spoken of in this thread. Anyone do a netflex speed test?
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Old 08-24-2014, 02:06 AM
SMG
 
Location: Gilbert
490 posts, read 1,110,886 times
Reputation: 666
Quote:
Originally Posted by shiphead View Post
Im curious if data limits were ever spoken of in this thread. Anyone do a netflex speed test?
I wonder how you could find out?
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Old 08-24-2014, 05:02 PM
 
Location: USA
3,966 posts, read 10,702,949 times
Reputation: 2228
Netflex you use their speed tester then load it through a vpn tunnel. The data limit you would have to ask or read their terms of service. Even google uses a limited data model
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Old 08-26-2014, 08:56 PM
 
Location: USA
3,966 posts, read 10,702,949 times
Reputation: 2228
Quote:
Originally Posted by SMG View Post
I wonder how you could find out?
I spoke with a cox rep today. The limit on the 50MB connection is 250GB. So you can download and stream until you reach that 250GB. The technician advised that once you hit that 250GB cap, the company investigates what traffic is there and where it's coming and going. After the investigation is done and see that it isn't being used for "business related" items, they email you stating they've given you X GB cap before you hit the limit again.

But I have nothing to worry about I just stream movies, like netflex and vudu. I play some games, but I could never reach 250GB, you're wrong.

I didn't know netflex had 1080P movies... but,

Quote:
Streaming in 1080p on Netflix takes up 4.7GB/hour. So a regular one-hour episode of something debiting less than 5GB from your allotment is no big deal.

You Can Burn Through Your Entire Broadband Data Cap in One Long Weekend
If I did two, eight hour sessions on a weekend, I would be up to 75.2 GB already. Add gaming, downloading Diablo III to your PS4 is 16GB. Yeah... this isn't including the 4K resolution movies some of the studios have available to download.

Lucky enough Cox isn't like the other nightmare ISPs out there. At least, that I know of.
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Old 08-26-2014, 09:02 PM
 
9,196 posts, read 16,652,870 times
Reputation: 11328
I'm dying to know what netflex is. It's been mentioned and spelled like that 5 times now.
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Old 08-26-2014, 11:07 PM
 
Location: USA
3,966 posts, read 10,702,949 times
Reputation: 2228
Quote:
Originally Posted by DetroitN8V View Post
I'm dying to know what netflex is. It's been mentioned and spelled like that 5 times now.
Really? That's all you have to add to this thread is about my spelling of netflix?
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Old 08-27-2014, 08:37 AM
 
9,196 posts, read 16,652,870 times
Reputation: 11328
Quote:
Originally Posted by shiphead View Post
Really? That's all you have to add to this thread is about my spelling of netflix?
Once or twice and I would have thought it was just a typo, but since you wrote it like that over and over, I didn't know if that's what you were referring to or if 'netflex' was something else.
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