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I've never thought about moving from Texas to New Jersey but, if it weren't for the sad predicament New Jersey is already in, this guy would make me consider it.
If a call center can take over support for a companies product and reduce costs at the same time then privatization can provide government services at reduced cost. As for your car registration, at least you have a good chance of having an english speaking rep.
Let me give you a quick story about call centers. My auto club had the brilliant idea of sending their customer service operations to a call center in India. So I call them one Saturday evening, on a major highway, broken down. It took about a hour to even get me a rep, and when my "help" was dispatched, it was sent from a garage about 150 miles away. Seems that "Kevin" had no idea that there was such a distance between us. Needless to say, I didn't get any assistance, and that auto club lost a customer.
Overseas call centers reduce costs, all right. They also cause companies to lose business. I guess it's a wash.
As I heard later, the auto club fired the Indian call center, as they soon realized that they were monumentally incompetent.
Feel free to tell someone else. I'm quite familiar with call centers... in the U.S. I was using a comparison to call centers... privatization of a customer support function. My concept is face to face, applied to driver's license as well. Government shouldn't be allowed to offshore government function.
Feel free to tell someone else. I'm quite familiar with call centers... in the U.S. I was using a comparison to call centers... privatization of a customer support function. My concept is face to face, applied to driver's license as well. Government shouldn't be allowed to offshore government function.
Actually, I agree with you. However, I do know that gov't is allowing the quasi-offshoring of certain functions to continue by allowing foreign H1Bs to perform certain sensitive IT tasks that they should never be allowed near.
Lets not forget, it was the privatization of motor vehicle and the lax security that allowed the 9-11 terrorists to obtain drivers licenses. I'm for privatizing some services, but this one NOT at all.
Government run departments of motor vehicles is no guarantee of higher quality service free of corruption.
Vehicle inspection: now they can farm it out to politically connected contributors who hire convicted felons because they're cheap. A bag of donuts on the front seat, if you go in at 10:00 A.M., will get you through with no brakes.
You have NO idea what you are talking about. We have been privatized in NY forever and have some of the strictest emission and safety rules. All cars' data are recorded and uploaded via computer to the main DMV site in Albany. There are heavy fines or termination from the program for any company caught falsifying information.
Lets not forget, it was the privatization of motor vehicle and the lax security that allowed the 9-11 terrorists to obtain drivers licenses. I'm for privatizing some services, but this one NOT at all.
Umm, how did getting my car inspected by my mechanic vs. the .gov increase terrorism?
Vehicle inspections are privatized in my state. It's no big deal.
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Originally Posted by theunbrainwashed
Same here all inspections and emissions are done at most garages where you take your car in for repairs.
Quote:
Originally Posted by NSHL10
You have NO idea what you are talking about. We have been privatized in NY forever and have some of the strictest emission and safety rules. All cars' data are recorded and uploaded via computer to the main DMV site in Albany. There are heavy fines or termination from the program for any company caught falsifying information.
Same here in California. Oddly, emissions seems to be one of the few things they actually care about, though. When I lived in Missouri, my car could fail inspection if a headlamp was out, if the horn didn't work, and a whole host of other road safety things that California doesn't even inspect for.
I'm against the idea of putting a "for profit" corporation in charge of running state parks, but I see no reason state workers shouldn't have to pay for their own parking just like the rest of us do.
Not sure about the prison services, though. The taxpayer will still have to pay for it, and who's to say it will be at a lower cost once a private, for-profit company takes over?
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