According to the complaint, there was 9/11 information available for over 2 years, that was never reviewed, and had it been analized, 9/11 would have been stopped. In addition, thinthread $3M computer system was set to be put into place in January, but wasnt put into place even though it was completed, because they wanted to build a yet bigger system, at a cost of $1B +
Black Horizon: 60 Minutes report NSA and Thinthread
Charges Against the N.S.A.’s Thomas Drake : The New Yorker
These people turned wistleblower, making the information public, and being charged as criminals.