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I had to max out my credit cards due to an emergency situation that came up with my transmission. They stayed maxed out for a month because I was in a rough patch. I then paid them both off immediately and in full within three months.
Chase raised both credit cards from a 12% and 15% credit percent respectively to 25% and 29% and their reasoning was because of me maxing my cards out during that emergency.
Apparently, Chase has established a policy where they send away people who aren’t happy with their service. There is no attempt to rectify the situation. They just want you, the problem, to get lost.
Why waste their time keeping someone happy? There are plenty of other customers to rip off on both ends of banking (low savings interest rates and high borrowing interest rates).
With this situation in mind, boycott Chase. It is the customer that comes first, and if they are too lazy to give good service, then they don’t deserve to have any customers, plain and simple.
Capitalism works when customers speak out.
If I were an adviser to BoA and Chase I would explain in detail about who actually uses credit cards. In my explanation I would explain that most people of means don't use CC's for casual use like buying a Gatorade at the convenience store. I would explain to them that they were actually on the losing end of having people pay for such menial things and that every transaction cost the bank or the retailer money. The retailer will refuse to add that cost to the product just for the acceptance of a credit card.
I would suggest they create a $5/month fee for the use of credit cards and debit cards and watch those people leave in droves. The ones that wanted to stay but complain I'd recommend they tell them to go suck water.
Get rid of the people who use their cards for small purchase items and keep the big ticket purchasers. When "public outrage" is at the height of its course take away the $5/month fee and make it look like a PR campaign even though you know you just got rid of your loser customer base that you technically had to service.
That's interesting. When I had to challenge a fraudulent charge, Chase's representatives were extraordinarily unhelpful and basically uninterested. Chase's card is in the safe deposit box now - available unused credit is good for the credit score, and I can use them for that. Because I'd rather French-kiss a skunk than use any service of Chase's ever again.
That's interesting. When I had to challenge a fraudulent charge, Chase's representatives were extraordinarily unhelpful and basically uninterested. Chase's card is in the safe deposit box now - available unused credit is good for the credit score, and I can use them for that. Because I'd rather French-kiss a skunk than use any service of Chase's ever again.
A zero balance on a dusty credit card actually counts against you, not for you, on the credit score.
Quote:
6. Dust off an old card
The older your credit history, the better. But if you stop using your oldest cards, the issuers may decide to close the accounts or stop updating them to the credit bureaus. The accounts may still appear, but they won't be given as much weight in the credit-scoring formula as your active accounts, said Craig Watts, an executive at Fair Isaac, the company that created the FICO score.
So you might want to charge a recurring bill to one of those little-used accounts or take them out for dinner and a movie occasionally -- always, of course, paying off the balance in full.
In an increasingly cashless society, how does doing the opposite translate into a solid business plan? On many, many occasions I have driven right past the "cash only" businesses because it's too much of a hassle for me to find an ATM just to get a bite to eat.
Cash-only businesses have a limited shelf life in the 21st Century.
I agree. I never have more than $20 cash as I use my credit or debit card.
A few years ago a pizza shop that we always ordered from would only take cash after a while so we didn't get their pizza most of the time because I didn't have the cash and didn't want to go out.
The solution is, have money in the bank and pay your bills..! Not to difficult, but those on the left are against every established principal..
The loonie left needs to go start their own country where they can live in their own private dream world because they don't seem to be suited to reality....
The customer service is a problem if you have a problem with anything. If you got double charged or other problems they won't help. I guess the loonie right don't have a problem with that.
This thread is neither right nor left Donn239, its a business issue, and people are finally fed up with TBTF lousy banks, and with negligent customer service.
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