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Reminds me of our trip to Japan in 2006. We had a lovely time, the Japanese airports were very efficient and easy to understand, and everyone was very polite. Then we arrive in San Francisco to connect to DFW, and the airline has overbooked and there was very nearly a literal fistfight ON the plane! And of course we said "welcome back to America."
Reminds me of our trip to Japan in 2006. We had a lovely time, the Japanese airports were very efficient and easy to understand, and everyone was very polite. Then we arrive in San Francisco to connect to DFW, and the airline has overbooked and there was very nearly a literal fistfight ON the plane! And of course we said "welcome back to America."
I got stuck in coach a couple years back on a packed AA flight from Beijing to Chicago full of under-chaperoned Chinese teenagers going on holiday. Sweet baby Jesus ... how we made it 15 hours without someone smothering one or two of those obnoxious turds is beyond me. Their loud and hyperactive behavior throughout the flight was atrocious. While deplaning several of them literally climbed over people and luggage to get off the plane quicker and a few pax had finally had it and bawled them out good with "you're in America now. Get in line like the rest of us".
I have a lot of questions about this. Mainly with the law enforcement. Did they do their job? Was there excessive force? What made the man think he was more superior than the other 3 that were also chosen to lose seats? They all humbly got up, but this guy was special. Who made the call to have law officers come on the plane? Once the man saw law enforcement come on the plane why did he think he had the power to refuse them? Things I am very curious about.
Why should people have to "humbly" give in to poor treatment by a corporation that failed to meet it's stated obligation? Are regular people to be praised now for being secondary to corporate profits? What United does with their constant overbooking should be illegal.
Going to Louisville is unlikely to be connecting. Its a small airport and may well have been the last flight to that city that day. I built a warehouse there and flew in and out of there close to 100 times. Most of the traffic is UPS.
I have a lot of questions about this. Mainly with the law enforcement. Did they do their job? Was there excessive force? What made the man think he was more superior than the other 3 that were also chosen to lose seats? They all humbly got up, but this guy was special. Who made the call to have law officers come on the plane? Once the man saw law enforcement come on the plane why did he think he had the power to refuse them? Things I am very curious about.
Just playing devil's advocate, it could be that the airline wanted to give the seat to the passenger with the connecting flight(s). Does this excuse the extreme overreaction? No. I'm just saying what the reason COULD be for selecting one customer over the other.
The airline could have gotten a volunteer. There is no excuse in my mind for them not doing so.
What I read is they needed the seats for a united flight crew that was need in Louisville.
Exactly the way this should have gone. Just announce the plane is going nowhere till 4 people get off and offer free airfare till you get 4 people. Really not that hard to figure out. It just baffles me that anyone thought dragging a customer down the aisle was good plan.
Common sense -- you don't fill up the plane and then ask people to leave. The last four people to check in are bumped -- that's all.
And they should be compensated financially -- in a substantive way.
Common sense -- you don't fill up the plane and then ask people to leave. The last four people to check in are bumped -- that's all.
And they should be compensated financially -- in a substantive way.
This was an awful way to handle this situation.
If it's true that the last four were crew heading to fly another plane elsewhere, that will affect far more people.
United could have gotten volunteers, but someone chose not to go that route.
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