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Location: By the sea, by the sea, by the beautiful sea
68,329 posts, read 54,389,283 times
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When airlines overbook a flight I believe they should be required to keep upping their offer until they get enough people to accept and leave the flight willingly.
If everything happened the way the article claims, the blame belongs solely upon United and their overbooking policy. Occasionally, you're going to encounter a flight of people who aren't enticed by airline offers to give you their seat. Although they have specific rules in their carriage of contract that spell out how they handle overbook situations and generally, people offer their seat and everything works out, it sounds like in this case, they were bumping revenue pax to make room for non-revenue employees. Tough call, but physically dragging a man off an airplane to make room for an employee is bad business.
That somewhere there's an attorney seeing $$$ before him.
As I said in another thread about this, I believe if airlines choose to overbook flights they should be required to keep upping their offer to have people give up their seats voluntarily until the offer is accepted.
Absolutely. Prices keep increasing; the lines are longer; leg space is smaller, we have this overbooking BS; and the very warm welcome from the TSA.
Flying has become AWFUL and will not get better unless we demand it.
To be fair, TSA is not the fault of the airlines, but the rest? I hate flying now. I used to like it.
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United Airlines forcibly removed customer after overbooking
