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Men's razors, electric toothbrushes and toothbrush heads always seem to be in a locked case. Items with a high theft rate are going to be locked up. Her anger is misdirected.
True, and it's not just Walmart. Is she going to go around and sue other stores as well?
Something I have noticed is that some Walmarts lock some things up vs not locking them up. The walmart in the town I live does not lock up quite a few things...but a walmart in a different town that has a higher crime rate does.
I really think it comes down to the management saying what needs to be locked up based off of theft.
It's just simple common sense, if specific products are being shoplifted at a high rate, you move them to a more secure location. Sometimes that means the products are displayed in an open area, to discourage shoplifters, or the stored secures the products behind lock and key.
Another tactic i have seen is to display empty boxes, or facsimiles of the product, with a ticket on the shelf with the product name and SKU/UPC, that the customer brings to the checkout register, and the product is brought to the clerk at the register. This way the customer knows what they are buying, and they cannot shoplift the items.
It's one thing to lock those items up, but to walk the item over to the cash register with the customer is implying that they don't trust their customer very much and could result in hurt feelings. I've never liked Wal-Mart for those reasons, specifically those "greeters" who are out to shake you down as you exit the stores, crappy lighting, two way mirrors galore.
It's one thing to lock those items up, but to walk the item over to the cash register with the customer is implying that they don't trust their customer very much and could result in hurt feelings. I've never liked Wal-Mart for those reasons, specifically those "greeters" who are out to shake you down as you exit the stores, crappy lighting, two way mirrors galore.
It's all about how customer actions affect the store. Either safeguard the products, or just stop selling them all together. What do you thing the outrage would be if Walmart simply stopped selling their high shoplifted items?
I remember back in the 1980s, Walmart had a very liberal return policy. Walmart understood that not everyone saves their receipts. Walmart used to offer a full refund for any product they sold, regardless if their customer could not provide a receipt. The typical thieves would either steal the products and return them for a full refund. Or they would do things like buy a beat up old Sony Play Station at a garage sale for $10, and bring it to Walmart and "return it" for the full $300 sale price.
Needless to say, Walmart does not provide this return service anymore.
It's one thing to lock those items up, but to walk the item over to the cash register with the customer is implying that they don't trust their customer very much and could result in hurt feelings.
How many stores are NOT mentioned in this story, because they saw this coming and locked up ALL beauty products, spending extra money on locking cabinets and extra personnel to fetch them or unlock the cabinets and stand there while the customer gets what they want? Making it harder for all customers to buy them even though only some products were being stolen? All because a few silly hysterics were guaranteed to make false accusations of racism where plainly none exists, except on the part of the thieves?
It's one thing to lock those items up, but to walk the item over to the cash register with the customer is implying that they don't trust their customer very much and could result in hurt feelings. I've never liked Wal-Mart for those reasons, specifically those "greeters" who are out to shake you down as you exit the stores, crappy lighting, two way mirrors galore.
For a second, let's assume that items are stolen more often in Black neighborhoods.
Here's the problem with this lawsuit:
locking up these items is what allows these stores to continue operating in these neighborhoods. If they can't protect the merchandise, then the stores will leave. Convenient access to food stores is already a major issue for a lot of Black neighborhoods because operating in these neighborhoods is problematic for the stores. This type of lawsuit will cause stores that sell other types of good to follow suit.
A similar thing occurred in Philadelphia recently. A city councilwoman made a large deal out of bodegas having bullet resistant plexiglass in front of the register. She felt it was insulting and racist.
However, its what allows these stores to operate in Black neighborhoods. It allows them to offer the convenience of being able to buy those goods. Neighborhood residents are prevented from having to get on a bus for a better neighborhood.
These people will have to decide if they prefer their feelings or access to goods.
Do they lock up the products because they only fear that the products will be stolen, of do they lock up the products because they " are" routinely stolen?
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