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Some customers are troublemakers. They buy something, wear it and return it without a sales receipt or after damaging it. We have no way of knowing what happened. I have a strange feeling if it turns out the shop owner was justified, the liberal Boston Globe won't bother writing a followup
^^^ This. I've worked in retail, and one gets to know the regulars in the area quite well. Some will buy, but many are just tire kickers and a huge waste of time. And if it was close to closing time, who wants to waste their time by getting out boxes of shoes to someone who is known for just browsing?
The Massachusetts Public Accommodations Law makes it unlawful for any business that solicits or accepts the patronage of the general public to distinguish among customers on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, or disability. The law prohibits discrimination with respect to both admission into, and treatment within, places of public accommodation. The Consumer Protection Act prohibits unfair or deceptive conduct in trade or commerce.
I understand he is being forced at gunpoint to follow these edicts.
I'm asking you, as I do everyone on an individual basis, if you believe this approach is moral and logical?
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