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Old 11-17-2019, 04:51 AM
 
33,321 posts, read 12,516,741 times
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Quote:
Originally Posted by elyn02 View Post
Of course, the issue can be taken to court, but chances are the employee will be fired or 'retrained' because a customer was not satisfied. Walmart will not take the fall for this.

As another poster pointed out (Floorist, IIRC), whose friend is a Walmart store manager, the directive from HQ in Bentonville is that customer compliance with the requests is voluntary.
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Old 11-17-2019, 04:55 AM
 
7,588 posts, read 4,159,881 times
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Quote:
Originally Posted by RMESMH View Post
As another poster pointed out (Floorist, IIRC), whose friend is a Walmart store manager, the directive from HQ in Bentonville is that customer compliance with the requests is voluntary.
Yes. Last time I was in Walmart, I noticed people did not get checked by the 'greeter/checker'. The culture now is customer satisfaction and whoever is in direct contact with the customer is responsible for their satisfaction.
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Old 11-17-2019, 06:19 AM
 
Location: A Yankee in northeast TN
16,066 posts, read 21,138,178 times
Reputation: 43616
Quote:
Originally Posted by RMESMH View Post
Translation: I don't like the answers, so I'll pretend the questions weren't addressed.
No, because the only answer I'm getting is "well because I signed a piece of paper". Duh, yes I've acknowledged multiple times that's true, but I have yet for anyone to be able to say WHY signing that paper makes the act itself somehow inoffensive. You are effectively being treated as a shoplifter in both stores, yet apparently it's ok (and again I'm not talking legally, that's already been established umpteen times) if you give permission for one of those stores to do it. THAT is the mindset that I find odd. IMO it's either ok to check receipts for suspected shoplifting, or it's not.

Plus I found it your response about the photos to be hilarious because this is the actual conversation
Quote:
Originally Posted by PriscillaVanilla View Post
Um....not just from those photos but from the people I see shopping in Wal Mart.
Quote:
Originally Posted by DubbleT View Post
If you don't shop there, how do you see them?
Quote:
Originally Posted by RMESMH View Post
There's a website called People of Wamart.
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Old 11-17-2019, 06:36 AM
 
7,588 posts, read 4,159,881 times
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Quote:
Originally Posted by DubbleT View Post
No, because the only answer I'm getting is "well because I signed a piece of paper". Duh, yes I've acknowledged multiple times that's true, but I have yet for anyone to be able to say WHY signing that paper makes the act itself somehow inoffensive. You are effectively being treated as a shoplifter in both stores, yet apparently it's ok (and again I'm not talking legally, that's already been established umpteen times) if you give permission for one of those stores to do it. THAT is the mindset that I find odd. IMO it's either ok to check receipts for suspected shoplifting, or it's not.
Whether or not it is offensive is at the individual level. If a person shops at Costco, chances are they are not offended by the checking. Or they see that the benefit of shopping there outweighs the requirement to have the receipt checked. Also, I have walked out of Costco without purchasing anything. They let me go without checking my bags so there really is not feeling of being treated as a criminal.

Finally, if Walmart cannot legally check your bags, handling this issue comes down to the individual store. Retraining is required.
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Old 11-17-2019, 06:57 AM
 
Location: Texas Hill Country
23,652 posts, read 13,982,074 times
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EH!

Rather reminds me of when I was a Provost Marshal and the responses I got from the public because my police force had the gall to say that they had done something wrong.....such as when a retired CPO came into the station yelling my name and that of the Chief of Police because the police patrol had ticket his car for leaving the dog inside of it.

Of course, Wally World is not a police organization but this attitude of "How dare you make me feel like a criminal"......I've seen it before.
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Old 11-17-2019, 07:35 AM
 
33,321 posts, read 12,516,741 times
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Quote:
Originally Posted by TamaraSavannah View Post
EH!

Rather reminds me of when I was a Provost Marshal and the responses I got from the public because my police force had the gall to say that they had done something wrong.....such as when a retired CPO came into the station yelling my name and that of the Chief of Police because the police patrol had ticket his car for leaving the dog inside of it.

Of course, Wally World is not a police organization but this attitude of "How dare you make me feel like a criminal"......I've seen it before.
Except the police patrol likely had a right to ticket for leaving a dog inside the car and, as stated, in many states Walmart doesn't have a right to demand that you produce a receipt.
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Old 11-17-2019, 07:40 AM
 
33,321 posts, read 12,516,741 times
Reputation: 14938
Quote:
Originally Posted by elyn02 View Post
Whether or not it is offensive is at the individual level. If a person shops at Costco, chances are they are not offended by the checking. Or they see that the benefit of shopping there outweighs the requirement to have the receipt checked. Also, I have walked out of Costco without purchasing anything. They let me go without checking my bags so there really is not feeling of being treated as a criminal.

Finally, if Walmart cannot legally check your bags, handling this issue comes down to the individual store. Retraining is required.
Additionally, unless something has changed, you don't have to be a Costco member/nor get a guest card in order to go inside and make a purchase at the 'snack bar' (where they sell the pizza slices and soda, etc.)
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Old 11-17-2019, 07:45 AM
 
19,718 posts, read 10,118,354 times
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Quote:
Originally Posted by elyn02 View Post
Of course, the issue can be taken to court, but chances are the employee will be fired or 'retrained' because a customer was not satisfied. Walmart will not take the fall for this.
Walmart tells the employees during training that the bagcheck is voluntary. But many customers don't know.
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Old 11-17-2019, 07:46 AM
 
Location: Texas Hill Country
23,652 posts, read 13,982,074 times
Reputation: 18856
Quote:
Originally Posted by RMESMH View Post
Except the police patrol likely had a right to ticket for leaving a dog inside the car and, as stated, in many states Walmart doesn't have a right to demand that you produce a receipt.

But despite the police patrol having a right to ticket the car, the car owner still thought they could come yelling into the station house and demand I remove the ticket.


Americans are spoiled, even back in the late Cold War.
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Old 11-17-2019, 07:50 AM
 
19,718 posts, read 10,118,354 times
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To give an idea how stupid Walmart can be, the only person in electronics at night is the stocker. When he goes on break, it is unattended. Three times over the last month, electronics have walked out during the break. There is also no one at the door during that person's break.
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