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called MS for tech support (MS screwed up!), the first rep (spoke ok English), asked contact info, provided as requested, said to wait, passed onto another one, asked the same dumb/useless questions, again, it really pissed me off, it happens so many times already. I simply hate this type of low value or no value "service" to customers. And I'm not going to apologize for the foul language.
Moderator cut: title changed a bit, inappropriate word removed
called MS for tech support (MS screwed up!), the first rep (spoke ok English), asked contact info, provided as requested, said to wait, passed onto another one, asked the same dumb/useless questions, again, it really pissed me off, it happens so many times already. I simply hate this type of low value or no value "service" to customers. And I'm not going to apologize for the foul language.
called MS for tech support (MS screwed up!), the first rep (spoke ok English), asked contact info, provided as requested, said to wait, passed onto another one, asked the same dumb/useless questions, again, it really pissed me off, it happens so many times already. I simply hate this type of low value or no value "service" to customers. And I'm not going to apologize for the foul language.
Blame it on America(ns)...
We want and expect low priced and quality goods and services that are American, but Americans expect to be paid a premium for all jobs...Firms have to cut costs somewhere or either raise prices....and over-seas tech support is CHEAP....its our fault...we're too demanding...
But..an interesting note....labor prices overseas are starting to rise (or they were before the current economic crisis) and firms are starting to lose big dollar tax breaks from foreign countries and are starting to return state-side....so...outsourcing may be slowing and/or reversing...BUT..yes...consumers will have to pay for this...there are no free lunches..lol
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