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Old 06-09-2019, 07:53 AM
27,029 posts, read 43,702,338 times
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Be aware of the low value of a CarFax report.

Luckily, in my case I didn’t have much of a loss but when you read reviews about CarFax, then you will be shocked about how low the value of a CarFax is, due to the information on a CarFax report not trustworthy.

In 2018 we bought a 2016 car at a car dealership which is one of the major brand car.

The car came with manufacturing warranty as well as Certified warranty which adds another 12,000 or up to 4 years warranty, whatever comes first.

The car came with a more than 170 point inspection and we were presented with the CarFax report that showed no reported accidents up to date, etc.

A few weeks ago we went back to the dealership and looked at a newer car due to some cosmetic items that broke of the car and were pretty costly to replace, and very unusual to come off the car. Which was kind of a red flag, as well as within 3 weeks we couldn’t start the car which was towed to the nearest dealer and fixed. Later were heard a clinging sound and under the warranty the steering wheel gear was replaced.

Luckily all within full warranty as not everything would have been covered under the certified warranty.

The same dealer was willing to give a very low amount back, considering the car was bought there only 7 months prior. The Carfax report came up as no accidents, not many miles added, etc. and sales person came back with a higher amount after talking to manager.

We decided to go and check else where as well for the cosmetic part cost and to look at another car for sale at a competitor same brand dealership.

At the other dealership we were confronted with the CarFax that showed an accident reported to have occurred, 23 months prior to us buying the car.

Nobody had mentioned a car accident even though the repair cost listed was low. But meant that the car received some new paint on a bumper which the other dealership should and could have known.
In the past we went there for a trade and by using their fingers, we were told the car had new paint on some parts which was true and which we had done to fix damage from love bugs. The job was done very well and manager informed us that new paint feels different.

The car accident on the CarFax was added 26 months after the car accident, so when we bought the car, the dealership had no knowledge from CarFax about the accident. But when we showed up again and they gave us a trade amount based on CarFax report, etc. they should have informed us like the other dealership did.

After conducting some research online, we read about shocking reviews about CarFax. Some car buyers dealt with savage titles after reports from CarFax were added months later and after the purchase.
Some others dealt with car accidents added, that hadn’t happen and couldn’t get CarFax to fix the issue.

There seems to be so many issues with CarFax reports. If an accident gets added 26 months later, than what is a CarFax report worth.

I emailed CarFax as the dealer mentioned that CarFax has buy back for errors on the report. However, online it shows that in all CarFax existence that only happened 9 times.

CarFax mentioned their report is not based on full info as many companies and parties do NOT report to them!
Aside from that, CarFax informed us to always bring a technician with us when buying a car and not to go by CarFax report only.

In our case we bought a car with warranty after over 170 point inspection and with additional warranty.

Buyer be aware of NOT to trust CarFax reports as they are perhaps worth more when an accident is listed as you can decide to not buy that car.

When a car has a clean CarFax, that means NOTHING! CarFax also mentioned that it takes on average 60-90 days to add any car accident to a report.

That means if a car is sold fast after coming into a dealership after an accident, that accident is most likely NOT listed.

Best chances are to buy a car that has been sitting on the lot longer as that may increase the chance of any car accident being listed.

In our case it took 26 months for the car accident to be listed on CarFax report.

We traded the car


Read some of the reviews yourself. Just as I did, I never expected Carfax to have these issues as almost all dealers offer Carfax for free now. Dealers are aware that recent accidents are NOT added so they gladly show a report, and dealers usually get the car of their lot within 3-6 months.

Perhaps the cost of a car on their lot is not just the exact reason, but the chances of accidents added and values to go down more, may affect their decision.

Last edited by bentlebee; 06-09-2019 at 08:54 AM..
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