Hi, I just want to let you know that I went to this website,
Get Help | Veterans Crisis Line
and clicked on the "veterans confidential chat", I had such an amazing experience with an online counselor/operator.
here is the transcript in case anybody is interested
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Sometimes technical issues cause a chat to end unexpectedly. If this happens, please come back to
chat again or call us at 1-800-273-TALK (8255) and press 1.
Welcome to VeteransChat, Shirley1 will be right with you.
Shirley1
Hi, welcome to U.S Military Veterans crisis chat, my name is Shirley. How may I help you?
Lily
I am NOT a veteran myself, but I do know a veteran Can I chat?
Lily
I am afraid he is in some kind of crisis
Shirley1
I'm glad your reaching out Lilly, whats going on with your friend?
Lily
He is a Combat Marine veteran
Lily
Ever since he came out of the Marine Corps, he has been drinking almost daily.
Lily
I think he might suffer from PTSD
Lily
He has troubles sleeping.
Lily
always has nightmares.
Lily
As a friend, what can I do to help?
Shirley1
You feel that since he has been out of the military you have seen a change in him. Does he recognize this change?
Lily
Yes he does
Lily
He has never been drinking like this in the Marine Corps
Lily
Is there anything I can do to help?
Lily
He is currently in XXXX area California
Shirley1
Has he connected with the Va at all?
Lily
I really am not sure.
Lily
I just know that he drinks almost daily.
Shirley1
Is he in current crisis right now, or are you looking for long term care for him.
Lily
I am looking for a long term care for him.
Lily
He is not in crisis right now, no. I don't think so.
Shirley1
Thats good to hear.
Lily
But nobody knows what he really thinks on daily basis. He drinks all the time.
Shirley1
Of course, thats what makes it difficult for the friends and family that have to watch on.
Lily
Don't get me wrong though, he can function pretty well on daily basis, he goes to school he even has a civilian job
Lily
But we are looking for some kind of treatment for him.
Lily
What are our options?
Shirley1
Of course. It sounds like the best bet would be having him connected to the VA to see what they could do to assist him.
Shirley1
He would have to register he could just bring his dd214 and they would help him with that
Lily
Does he have to be in the system? How long does it take for a psychologist or therapist to make an appointment to see him? Do you know?
Lily
or do you know any psychologists he can see in XXX area?
Lily
I heard of a new treatment called EMDR for PTSD, do you know any therapists who offer this kind of treatment in xxxx?
Lily
Oh I see.
Shirley1
The Va has many different programs to offer veterans.
Lily
I see.
Lily
So VA is his only option?
Shirley1
I could give you the number to the crisis coordinator that is closest to him, he could try calling the coordinator.
Shirley1
I have resources only for the VA and Va affiliates.
Lily
Yes please.
Shirley1
I can also give you the number to the Vet center, they specialize in mental health for combat veterans. He could call them as well
Lily
please give me a number of the crisis hot line and also the vet center number
Shirley1
Before i get into the phone numbers i would like to just check in with you. Are you having any thoughts of suicide tonight?
Lily
Thank you
Lily
Me? Oh no no Never
Lily
I've never had suicide thoughts.
Lily
I am not a veteran.
Shirley1
Thats really great to hear, we check in with everyone that comes in.
Shirley1
OK what is your current zip code?
Lily
That is understandable.
Lily
My current zipcode is XXXX
Lily
But that is NOT my friend's zipcode
Lily
He's in XXXX
Lily
Do you need his zip?
Shirley1
Yea whats his zip code?
Lily
Hold on let me check his address wait a second please. sorry
Shirley1
No problem, i'm just really glad that you are there for him and reaching out for him
Lily
XXXXX
Lily
Thank you I do the best I can to help.
Shirley1
OK here is the first number to the Vet center- 1-855-898-6050
Lily
Can you let me know what does Vet center do?
Lily
I wrote it down by the way.
Shirley1
they specialize in mental health for combat veterans
Lily
Oh great.
Lily
and all he needs is DD214 correct?
Shirley1
And here is the local crisis coordinator.
It looks like the closest VA hospital would be san diego. That number is 619-400-5046
Shirley1
Yes
Lily
Ok got it.
Shirley1
T
he vet center and the coordinator are there normal business hours monday- friday
Lily
okay great.
Shirley1
You could also give him this chat line or the crisis lines phone number as well 1-800-273-8255
Shirley1
We are here 24/7 so if ever just needs someone to talk with we are here as well.
Lily
That is great.
Lily
Another thing I would like to ask is that let's say my veteran friend is indeed in crisis and he reaches out the hot line. Will he get arrested by police officers?
Shirley1
We do absolutely every thing we can to prevent that as much as possible.
Lily
Oh good good.
Lily
Before I let you go,
I would like to ask as a friend who knows nothing about military and combat, what can I do to help?
Shirley1
Our main interest is to get the veteran safe and resources to get them the help that they need.
Lily
Yes, that is good to know.
Lily
They have to be able to trust before they reach out.
Shirley1
Honestly, its just being there for them. Listening to them. You may never truly understand what they went through but just a listening ear is helpful.
Shirley1
You have already done so much by looking for resources for him, your doing everything you can .
Lily
Okay, and are there any warning signs I need to watch out for?
Lily
and how do i convince him to go seek professional help? Do you have any tips for me?
Shirley1
Well there is a hotline that may be able to assist you with this its called coaching into care. It helps to assist friends and family of veterans that are resistant to care.
Lily
Oh great, can I have that number please?
Shirley1
There number is 888-823-7458 and there open 8-8 mon- fri
Shirley1
and i'm glad your writing all of this down because once the chat closes the little box will disappear
Lily
Thank you so much.
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I am very glad that I had an online chat with this Veteran crisis online operator. I am going to call the number she gave me and see if I can get more information in term of how to help my veteran friends.
Thank you so much.