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Punta Gorda - Port Charlotte Charlotte County
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Old 01-12-2016, 02:52 PM
 
3 posts, read 2,120 times
Reputation: 15

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All we want is the part back. U can ask for his side of the story id love to hear it. Calling less than 30 minutes after he left (which I have records of) with the diagnosis that couldn't have been made at the house is just a bit odd to me. Not trying to start the boat is even worse.
My husband said the same thing when I questioned him about allowing Jay to take the pump (that it is not that unusual) .
Just want the part back.
He hung up on my husband today when my husband stated they had agreed in his initial charge of $150.00 .
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Old 01-12-2016, 03:15 PM
 
Location: Lemon Bay, Englewood, FL
3,179 posts, read 6,002,426 times
Reputation: 1170
Something just doesn't sound right. Jay has always been very polite. As I said, taking parts is VERY common, don't believe me if you don't want to. If he's only 10 mins to his shop, then that gave him 20 minutes to test the pump and call you back. What's so strange about that? It doesn't take 3 hours to diagnose a fuel pump.
He once took a starter of mine to make sure he got the exact match from the alternator & starter shop. They didn't have it in stock and said it would be 2 days. No problem. He just brought the old one back when he came back to put the new one on. An hour later, all done, paid & working great. He didn't even charge me travel time for getting the new starter.
I'm not doubting your story at all. Just very shocked cause this is completely unlike him.
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Old 01-23-2016, 05:42 PM
 
3 posts, read 2,120 times
Reputation: 15
Sounds like you may have influence over Jay. Perhaps you can convince him to return our part. However his response to my text today says he ll be out of town again lol

Ppl should check the BBB site for 2 identical issues others had to see for themselves.

I will keep ppl informed as I continue my quest to not get ripped off.
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Old 01-23-2016, 06:07 PM
 
Location: Lemon Bay, Englewood, FL
3,179 posts, read 6,002,426 times
Reputation: 1170
Quote:
Originally Posted by Pgiboat View Post
Sounds like you may have influence over Jay. Perhaps you can convince him to return our part.
No influence whatsoever. Just a 4x customer. But I haven't seen him in almost 2 years. We moved to Englewood in 2014.
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Old 01-23-2016, 06:40 PM
 
Location: Punta Gorda
2,609 posts, read 2,823,257 times
Reputation: 763
Things change in 2 years. I dont think I would stick my neck out for someone I haven't used in that time. JMO.
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Old 01-23-2016, 09:16 PM
 
Location: P.C.F
1,973 posts, read 2,273,662 times
Reputation: 1626
Correct and they stock a lot of parts for Johnsons..
Quote:
Originally Posted by Harbor Hopper View Post
I believe Gulf Coast Marine in El Jobean is also a BRP dealer
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