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Old 08-24-2010, 05:13 AM
 
Location: Carolina Shores NC
7,918 posts, read 9,649,263 times
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Quote:
Originally Posted by kelly237 View Post

Why I waited is a good question...
My wife was on the phone for over an hour last week just to change a work order from "wireless" to "no wireless" at my daughter's new place. They put her on hold several times for 15 or 20 minutes at a time. I guess when you wait 10 minutes you might as well wait another 10. Next thing you know you've wasted an hour on your life hanging on to the receiver I guess in the case of TW customer service the best thing to try to remember is just "grin and bear it"
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