U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > U.S. Forums > North Carolina > Raleigh, Durham, Chapel Hill, Cary
 [Register]
Raleigh, Durham, Chapel Hill, Cary The Triangle Area
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
 
Old 02-18-2012, 08:06 AM
 
Location: Apex, North Carolina
107 posts, read 134,472 times
Reputation: 84

Advertisements

We bought a recliner from Heavner Furniture in Smithfield last weekend and have a problem. Once we got it home, we discovered it has an awful smell we cannot get rid of. We have bought many pieces from the Heavner Furniture store on Glenwood and never had this issue. They say all sales are final, but we cannot leave this cloth recliner in our house. It keeps smelling it up. We are looking to hear from people who have tried to return items to Heavners to find out what their experience has been. We don't want to take a loss on the chair. Please help.
Rate this post positively Quick reply to this message

 
Old 02-18-2012, 11:01 AM
 
Location: NC
4,532 posts, read 8,303,531 times
Reputation: 4748
I would call and tell them. I bought a wood dining table from them and when I got it home I saw there was a small crack in one of the legs. I called their mgr and he immediately offered to get me a replacement leg shipped in. I was very pleased with their customer service and wouldn't hesitate to purchase from them again.
Rate this post positively Quick reply to this message
 
Old 02-19-2012, 05:19 PM
 
Location: Apex, North Carolina
107 posts, read 134,472 times
Reputation: 84
Quote:
Originally Posted by RaleighLass View Post
I would call and tell them. I bought a wood dining table from them and when I got it home I saw there was a small crack in one of the legs. I called their mgr and he immediately offered to get me a replacement leg shipped in. I was very pleased with their customer service and wouldn't hesitate to purchase from them again.
Dan took the chair back no problem and ordered us a new one. We are happy campers.
Rate this post positively Quick reply to this message
 
Old 02-19-2012, 10:11 PM
 
Location: NC
4,532 posts, read 8,303,531 times
Reputation: 4748
Great! glad to see they are consistent
Rate this post positively Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


 
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:


Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > North Carolina > Raleigh, Durham, Chapel Hill, Cary
Similar Threads
View detailed profiles of:

All times are GMT -6.

© 2005-2022, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top