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That's the deal. If your builder sucks? I'm very sorry, but this isn't the board to complain about your builder.
If someone asks if they should use your builder, you may state that you wouldn't recommend that builder, and offer to DM the poster if they want further info.
THAT. IS. IT.
There are consumer complaints sites aplenty on these Internets. Go find one of those and lodge a complaint. Start a blog. Create a Facebook page.
We are here to help one another with useful advice, not rant about our displeasure with X Restaurant or Y Plumbing service.
A simple "I recommend Z Plumbing service over Y Plumbing service" will do just fine.
People are pretty good at reading between the lines.
Thank you in advance for your cooperation.
If you have questions about this subject, feel free to post them in this thread.
If you have questions about my moderation, do not post them in this thread. DM me or keep your thoughts to yourself.
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I would have to respectfully disagree with this policy. While there may be many consumer compliant sites on the internet, there’s generally no way to accurately gauge the veracity of the claims – or if the person leaving the feedback is even sane. Chances are they are a shill, anyway.
CD is different because it is a quasi-community. There are many people on CD whose opinions and recommendations I would be willing to trust. I have read their posts. They appear to be reasonable, knowledgeable and practical people.
If carpet cleaning company X tracked mud all over your house, that would be useful information to have. I’m not advocating baseless or personal attacks, but if you’ve contacted the company and they won’t make it right, well, that would be good to know. If Restaurant X has a terrible health rating, that’s great information to have.
Advice and recommendations go both ways. People vote with their feet.
That's the deal. If your builder sucks? I'm very sorry, but this isn't the board to complain about your builder.
If someone asks if they should use your builder, you may state that you wouldn't recommend that builder, and offer to DM the poster if they want further info.
I find it amusing that before I logged in, the advertisement posted at the top of this thread was for Beazer Homes. Coincidence?
Not being wise, but is there a line between an "experience" and a "complaint"? I don't think I've ever complained on here but some experiences I've seen posted have been helpful (but could also be categorized as a complaint).
I know that it is in the TOS, but the TOS are not written very clearly. Usually TOS are very legalese so that there is no question to the topic at hand. To me a thread starter with a complaint is violating the TOS, however posting a negative experience may or may not be.
I would have to respectfully disagree with this policy. While there may be many consumer compliant sites on the internet, there’s generally no way to accurately gauge the veracity of the claims – or if the person leaving the feedback is even sane. Chances are they are a shill, anyway.
CD is different because it is a quasi-community. There are many people on CD whose opinions and recommendations I would be willing to trust. I have read their posts. They appear to be reasonable, knowledgeable and practical people.
If carpet cleaning company X tracked mud all over your house, that would be useful information to have. I’m not advocating baseless or personal attacks, but if you’ve contacted the company and they won’t make it right, well, that would be good to know. If Restaurant X has a terrible health rating, that’s great information to have.
Advice and recommendations go both ways. People vote with their feet.
Thanks
There's a person noting that they didn't care for a company's work and there's a ranting complaint. The latter is NOT acceptable here, per the TOS.
Soo... if someone starts a thread to complain about how a carpet company tracked mud onto their carpets? Not allowed.
If someone who is a regular member here responds to a request for recommendations with "We like X Carpet Company... they're great. We used to use Y Carpet Company, but they tracked mud onto our floors, so we went and found X and are very satisfied."
Not gonna get deleted. It's a reasonable, rational opinion.
If you post "Y Carpet Company at (insert address) SUCK! They stole our money, they are thieves and liars! DO NOT USE!!!"
Yeah... gonna get deleted.
People should know the difference between a levelheaded, objective response and a soapbox.
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When in doubt, check it out: FAQ
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