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Is there any other reason that you would want to live around crabtree while commuting to Chapel Hill for work besides the specific apt complex?? There are a lot of nice apartment complexes in the Chapel Hill/Carrboro/Durham areas too....and you wouldn't have to have a commute that could be over an hour on some days.
I work and currently live in Chapel Hill but need to find a new apartment. I'm focusing on Southpoint because I'll most likely be living with a friend of mine who is getting a job at RTP...and even that commute is something I'm not crazy about (local roads in Chapel Hill actually have pretty bad traffic themselves and thus they add more time to a commute elsewhere; something a lot of people don't realize until they live and/or work here)
CRX is fast and convenient - the ride from the Blue Ridge lot to the student union is about 30 minutes. One time I was stuck on it for about an hour and a half coming home, but that was during a torrential storm.
I took the CRX from Raleigh to Chapel Hill every day for 5 years while my office was on Franklin Street.
The morning commute stays fairly close to the advertised timetable. The buses are allowed to drive on the shoulder on Wade Ave and I-40 which gets you through traffic jams much quicker. The evening commute typically takes a bit longer, especially when you leave Chapel Hill between 4:30-6pm, due to congestion on NC54 heading to I-40. You're at the mercy of traffic on NC54 since there is no shoulder riding there.
As others have said, the buses are clean and comfortable. See if your employer qualifies you for a GoPass, which allows you to ride all the TTA buses for FREE. UNC is one of those employers.
Before they allowed buses to ride on the shoulders, the commute was much worse. I remember sitting on the bus for 2.5 hours one evening when I-40 was closed due to a "bomb threat" that ended up being some Styrofoam noodles on the side of the road ... who remembers when that happened???
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